Client Relationship Management: Page 10
Skip the Coffee Meeting. Instead, Sweat to Success With Clients.
Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.
Who Really Owns Your Business?
Don't give away control of your business by excessive tolerance of problem employees, vendors or clients.
6 Ways to Overcome Your Reluctance to Sell
The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
Is Technology Lulling You Into Working Too Remotely?
Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.
4 Tips to Forge Winning Client Relationships for the Long-Term
Such partnerships are a process. They're the output of trust, rapport and a track record of producing stellar work together.
Strategies for Saying No: When and How to Turn Down Opportunities
Learn how to step back from opportunities without closing doors.
It's Not Me, It's You: When to End a Toxic Client Relationship
If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
10 Ways to Keep Making Your Clients Happier and Happier
Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.
7 Telltale Signs It's Time to Fire a Client
Some clients simply aren't worth the money they are paying.
Technology Is Making it Easy to Put the Personal Touch Into Digital Marketing
Ironically, you can automate sending the personal note or thoughtful gift that seals a relationsip the way no email can.
5 Tried and True Ways to Calm Down a Difficult Client
You can't make everyone happy all the time but you can always listen and offer solutions.
Here's How to Make the Most Out of Your Client Relationships
How to help your customers without wasting your time, or theirs.
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Clients who don't value your time keep you from those who do. There are polite ways to set them straight.
7 Ways to Deal With an Unresponsive Client
If a client isn't responding to your emails, what do you do? Consider picking up the phone, or perhaps, revising your work.
4 Scenarios That May Prompt You to Divorce a Client
Should you stay or should you go? Here's how to tell whether you should keep working with that client.