Client Relationship Management

5 Truths it Rarely Helps to Tell Your Client
Entrepreneurs

5 Truths it Rarely Helps to Tell Your Client

Never tell a lie, but learn when to shut up about what's true.
Matt Keener
6 Signs It's Time to Fire a Client
Client Relationships

6 Signs It's Time to Fire a Client

If you hate working with a given client, don't continue putting yourself through that torture.
Jayson DeMers
3 Ways to Offer a Sincere Apology to Clients
Customer Relationship Management

3 Ways to Offer a Sincere Apology to Clients

Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
Jacqueline Whitmore
It's Your Fault: 5 Steps to Repair A Client Relationship
Take It From The Pros

It's Your Fault: 5 Steps to Repair A Client Relationship

Mistakes happen. What will separate you and your business from the competition is how you manage them.
Michael Luchies
5 Tips for Managing Celebrity Clients
Client Relationship Management

5 Tips for Managing Celebrity Clients

Building a business around high-profile clients can be rewarding, but it's not easy.
Derek Newton
Your Lame Small Talk Could Be Costing You the Sale
Communication

Your Lame Small Talk Could Be Costing You the Sale

You don't have to be a brilliant conversationalist, just mind your manners, remember names and listen.
Jacqueline Whitmore
10 Qualities You Need to Keep Your Virtual Assistant Clients Happy
Client Relationship Management

10 Qualities You Need to Keep Your Virtual Assistant Clients Happy

Avoid the search for new clients by making sure you're doing everything possible to keep your current customers satisfied with your work.
Shelby Larson
How to Manage Clients When You Own a Freelance Graphic Design Business
Freelance

How to Manage Clients When You Own a Freelance Graphic Design Business

Expert advice to help you keep your clients happy and get the job done to their satisfaction
Shelby Larson
The Most Common 10 Reasons Clients Leave (and How to Prevent That)
Client Relationship Management

The Most Common 10 Reasons Clients Leave (and How to Prevent That)

Show each client the value you provide and do that on a regular basis.
Jayson DeMers
How This Illusionist Magically Lands His Ideal Clients
Take It From The Pros

How This Illusionist Magically Lands His Ideal Clients

While there is no magic formula for business success, there are plenty of lessons we can learn from magic formulas.
Peter Gasca
The Antidote for Overwhelm Is Asking for What You Need
Entrepreneur Mindset

The Antidote for Overwhelm Is Asking for What You Need

If you never tell people you need a break, don't be surprised when they push you to the snapping point.
Dixie Gillaspie
5 Easy Ways to Improve Client Retention
Customer Retention

5 Easy Ways to Improve Client Retention

Does the phrase 'under-promise and over-deliver' mean anything to you?
Jayson DeMers
4 Ways to Tell Prospects You're Great Without Sounding Like Donald Trump
Take It From The Pros

4 Ways to Tell Prospects You're Great Without Sounding Like Donald Trump

Inspiring confidence in your ability is fundamental to entrepreneurial success but narcissism is seldom the way to do it.
Kimanzi Constable
6 Hacks to Drive Massive Referrals
Referrals

6 Hacks to Drive Massive Referrals

Don't plead. Don't bribe. Don't send chintzy gift cards. Instead, focus on the little things people appreciate.
John Ruhlin
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