Client Relationship Management: Page 8
3 Ways to Read Your Customers' Minds
Try these scrappy ways to gather intelligence and write sales copy that prospects can't resist
Startup Expenses for a Medical Claims Billing Service
Don't spend money where you don't need to. Discover the bare minimum in startup expenses for your new business.
Why Long-Term Client-Agency Relationships Make Good Commercial Sense
When it comes to your business relationships, you can probably count on a couple of fingers just how many truly great and satisfying relationships your firm has garnered over the years. One great relationship all power brands have in common is the client-agency relationship.
The Business Benefits of the Handwritten Letter
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
6 Ways to Discover Problem Clients Before Taking Their Business
Not every customer will be your favorite. In fact, not every customer should even be your customer.
3 Ridiculously Easy Steps You Can Take To Re-Energize Your Business
The most effective business approach may be to personally reach out to people, talk to them and offer solutions that have value.
5 Truths it Rarely Helps to Tell Your Client
Never tell a lie, but learn when to shut up about what's true.
6 Signs It's Time to Fire a Client
If you hate working with a given client, don't continue putting yourself through that torture.
3 Ways to Offer a Sincere Apology to Clients
Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
It's Your Fault: 5 Steps to Repair A Client Relationship
Mistakes happen. What will separate you and your business from the competition is how you manage them.
5 Tips for Managing Celebrity Clients
Building a business around high-profile clients can be rewarding, but it's not easy.
Your Lame Small Talk Could Be Costing You the Sale
You don't have to be a brilliant conversationalist, just mind your manners, remember names and listen.
10 Qualities You Need to Keep Your Virtual Assistant Clients Happy
Avoid the search for new clients by making sure you're doing everything possible to keep your current customers satisfied with your work.
How to Manage Clients When You Own a Freelance Graphic Design Business
Expert advice to help you keep your clients happy and get the job done to their satisfaction
The Most Common 10 Reasons Clients Leave (and How to Prevent That)
Show each client the value you provide and do that on a regular basis.