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Communication

Entrepreneurs

Entrepreneurs Need to Count Their Words to Make Their Words Count

Words influence thoughts. Thoughts influence behaviors. Behaviors influence results.
Relationships

The Simple Thing Science Says You Can Do to Seem More Likable

A new study finds that this gesture makes you appear approachable.
Ask Entrepreneur

8 Solutions for Managing a Passive-Aggressive Team

When people are unhappy but afraid to say so, it's a management problem.
Stress

If You're Using These Words, Then You're Showing Hidden Signs of Stress

While headaches and mood swings are often indicators of stress, turns out the way we speak is, too.
Communication Strategies

6 Communication Tips to Strengthen Your Company's Culture

Teams often get tripped up by semantics as members interact. Here's how to model clear, consistent messaging and foster a more respectful work environment.
Customer Retention

How to Increase Customer Lifetime Value And Boost Profits

It's cheaper to retain customers than get new ones; use these three strategies and five tactics to keep the ones you have. Your bottom line will thank you.
Crisis Management

3 Steps Effective Leaders Take When Dealing With Crisis

When everything goes sideways without warning is when you find out who really is a leader and who just happens to be boss.
Communication Strategies

Why It's on You to Stop People From Interrupting You

It may not be that people are being rude, but that you aren't delivering your message effectively.
Friends and Family

The Importance of Surrounding Yourself With the Right People

It's nearly impossible to rise to your own personal greatness if you aren't surrounding yourself with people who are doing the same.
Marketing

Digital Knowledge Manager: 5 Skills You Need to Succeed at the the Newest Marketing Role

DKMs use all the data a company has to determine what data it needs to solve problems and drive strategy.
AOL

Say Farewell to AOL Instant Messenger

AIM, which launched as a standalone service in 1997, introduced many of us to the joys of internet chat for the first time.