Communication

Email

What Your Email Style Says About Your Personality

There are four basic email styles. Which one is yours?
Leadership

Be the Leader Your People Want

Conscious leadership reduces turmoil.
Communication

This Is How Good Leaders Build Trust With Their Teams Every Time They Communicate

Your relationship with your employees translates to their relationship with your customers.
Communication Strategies

My Company Cut Down on Emails by 30 Percent With This Simple Hack

As we grew, communication via email, video calls, Slack and IM became overwhelming, and I knew we needed a new model for information sharing.
Bad News

6 Ways to Break Bad News to Your Team

We asked six leaders: How did you handle sharing the hardest news of your career?
Email Marketing

The Email-Marketing Death Spiral Begins When You Think More Is Better

You can build a powerful customer connection if your emails are personalized, relevant and perfectly timed.
Project Grow

Pinterest Co-Founder Shares the Simple Step He Took to Transform His Communication Style

Evan Sharp explains how the click of a button made a major difference.
Confidence

Tips for Mastering Body Language and Confidence

There are two things that can make or break you when it comes to achieving greatness: your body language and your confidence.
Customer Service

How to Deliver Excellent Customer Service

When it comes to customer service, find a process and a rhythm that work for you and your client.
Employee Engagement

Investing in Your Employees Is the Smartest Business Decision You Can Make

Richard Branson put it best: Customers come second, employees first. It's a philosophy that brings unexpected benefits to both the company and its clients.
Confidence

This Simple Email Tool Will Help You Sound More Confident

It does that by highlighting any words that are apologetic.
Leadership

Southwest's Heroic Crew Shows How a Strong Leader and Preparation Create Good Teamwork

The events of Southwest Flight 1380 demonstrate how even a crew working together for the first time can rise to the most critical of challenges.
Cryptocurrency

An Illustrated Glossary of Cryptocurrency Slang (Infographic)

From "whales" to "shills" and "bag holders," if you want to be a successful cryptocurrency investor, here are the terms you should know.
Digital Communications

As a Boss, There's Much More to Digital Communications With Your Team Than Using the Right Emoji

How can managers most effectively navigate digital relationships with their direct reports?
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