Customer Engagement

Five Ways Businesses Can Use Amazon's Mission Statement as a Growth Strategy

The customer-centric model of the world's largest retailer is perfect for companies of any size.

Bobby Barr

What Makes a Customer Valuable to Your Business?

What is it, specifically, that makes customers valuable to you? And how can you boost that value? 

Timothy Carter

4 Ways SaaS Companies Can Use Word-of-Mouth Marketing to Drive Growth

SaaS founders can get hyper-focused on paid channels like Google Ads and Facebook Ads, but personal recommendations are driving buying decisions in 2021.

Mike K. Tatum

How Transparency In Business Leads to Customer Growth and Loyalty

Every company needs an effective way of speaking about their brand. Transparency will set the stage for an honest and long-lasting relationship with customers.

Austin Mac Nab

Finding a Community Need and Creating the Solution

A great business idea solves a hole in the marketplace, creating something that solves a problem that no one had previously been able to solve. That is what Shelly Walker, owner of Fairmount Bicycles in Philly did - and it paid off.

The Post-Pandemic Playbook for Small Businesses

While every small business is unique, there are a few common strategies they can count on in our post-pandemic world.

Meredith Schmidt

How to Grow Your Personal Brand for Long-Term Success

While your voice and passions may change over the years, your brand also goes through a natural evolution.

Ekalavya Hansaj

How to Use Instagram's 'Hide Likes' Feature

The feature was implemented to reduce social pressure.

ProSingh

5 Ways to Harness the Power of Community to Grow Your Business

There's strength in numbers -- here's how to use it to your business's advantage.

This Is the World's Oldest Recorded Customer Complaint

It was written 3,000 years ago. Nothing's changed.

Gene Marks

5 Reasons Brand Storytelling Is Critical to Your Marketing Strategy

Your story motivates customers to choose your business, stay with it and help it grow.

Tatiana Dumitru