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Customer Engagement

4 Trends in Sales Tech That Will Determine Success in 2020
Sales

4 Trends in Sales Tech That Will Determine Success in 2020

Don't bother learning about what the tech can do until you have a firm grasp on what you really need done.
Rashan Dixon | 5 min read
3 Ways AI Can Help Businesses Improve Customer Relations

3 Ways AI Can Help Businesses Improve Customer Relations

The power of AI can lead to better sales, improved customer service and reduced churn. By embracing AI, startups are embracing a stronger, more profitable future.
Vince Lynch | 5 min read
How You Can Still Reach Customers Even as the Backlash Builds Against Robocalls

How You Can Still Reach Customers Even as the Backlash Builds Against Robocalls

As the consumer robocall-avoidance backlash continues, legitimate businesses are being caught in the crosshairs. Here are three strategies they can take.
Jon Robinson | 6 min read
Want to Better Connect With Your Customers? Consider Blockchain.

Want to Better Connect With Your Customers? Consider Blockchain.

Major players are investing in blockchain technology to provide more incentive for users.
Sarah Austin | 6 min read
Need to Establish Trust With Your Audience? Leverage Social Proof.

Need to Establish Trust With Your Audience? Leverage Social Proof.

You can't be the only one talking about how great your brand is -- leverage testimonials and reviews to increase audience buy-in.
Terry Rice | 2 min read

More From This Topic

9 Secrets to Having World-Class Customer Service
Customer Service

9 Secrets to Having World-Class Customer Service

Hint: It starts with your people.
The Oracles | 9 min read
Growth Hacking With Customer Feedback
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Growth Hacking With Customer Feedback

Seven tips for using surveys to unlock startup growth and innovation.
Leela Srinivasan | 7 min read
3 Proven Methods Brands Like Glossier Use to Grow Their Social Media Impact
Social Media

3 Proven Methods Brands Like Glossier Use to Grow Their Social Media Impact

Webby Awards executive director Claire Graves recommends taking a page out of Gritty and Glossier's book to create a more powerful social media footprint.
Nina Zipkin | 4 min read
The Top Three Amazon Advertising Ad Formats to Leverage for Mother's Day 2019
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The Top Three Amazon Advertising Ad Formats to Leverage for Mother's Day 2019

Learn which format is right for you.
Timothy P. Seward | 4 min read
Learn How to Stay Ahead of the Curve By 'Futurecasting'
Customer Research

Learn How to Stay Ahead of the Curve By 'Futurecasting'

Futurecasting for Product Innovation teaches you how to anticipate consumers' future needs.
Entrepreneur Store | 2 min read
Advertising Is Growing Amazon's Business, So Let Amazon Help Grow Yours Too
Amazon

Advertising Is Growing Amazon's Business, So Let Amazon Help Grow Yours Too

If you're expanding your venture, consider investigating Amazon advertising.
Timothy P. Seward | 4 min read
How You Can Build Long Lasting Customer Relationships
Customer Loyalty

How You Can Build Long Lasting Customer Relationships

Here are three ways you can create a customer experience that will develop fans of your business for life.
Entrepreneur Store | 3 min read
Porsche Is Giving Their Dealerships the 'Disneyland' Treatment, and It's a Great Lesson in Adapting to Consumer Trends
Customer Engagement

Porsche Is Giving Their Dealerships the 'Disneyland' Treatment, and It's a Great Lesson in Adapting to Consumer Trends

As the auto-buying industry evolves, the German carmaker is turning a visit to the dealer into an immersive, interactive experience.
Patrick Carone | 5 min read
Your Customers Have Questions. But Are You Actually Listening?
Customer Feedback

Your Customers Have Questions. But Are You Actually Listening?

One CEO this contributor knows spends two weeks a year in his company's call center, talking to customers directly.
Shaun Belding | 8 min read
The New Strategy for Lifetime Loyalty: Balancing 'Products' and 'Services'
Customer Loyalty

The New Strategy for Lifetime Loyalty: Balancing 'Products' and 'Services'

Take a page from these successful brands and balance products and services to create a compelling brand experience. Your customers will thank you with their loyalty.
Fang Cheng | 5 min read