Customer Engagement

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4 Tips for Tapping Into the Niches Created by Covid-19

Even during a global pandemic, there is still room for growth for businesses willing to adapt to customer needs and desires.

Rashan Dixon

· 4 min read

Entrepreneur Store

· 2 min read

Digging For Gold: Identifying Your Ideal Customer

Understanding your customers and meeting them where they are, in order to better serve them, is the secret of success.

Divya Parekh

· 6 min read

Is Your Business Catering to Its Customers Or Its Product?

Product-centric focus can detract from customer experience. Here's how to change that.

David Kreiger

· 5 min read

Seyi Tinubu

· 4 min read

Why Building a Personal Brand Is More Important Than Ever

Creating experiences and being able to influence your customers are the keys to success.

Jennifer Spencer

· 5 min read

Want More Referrals? Here Are The Best Ways to Earn Them

Ask for clients and customers to spread the word, and ye might receive (and other tips).

Aimee Tariq

· 5 min read

5 Things That Cause Reasonable Consumers to Abandon Their Shopping Carts

Even the most educated, reasonable online buyers bail from time to time. Does this sound familiar? Here's why.

Lucas Miller

· 5 min read

Why Sales Copywriting Is Crucial for Your Business

If you want customers to purchase your product right away, then you better have the write stuff.

Daniela Chamorro

· 5 min read

Customer Experience Will Determine the Success of Your Company

Take a cue from Amazon and Netflix and use every tool in your arsenal to keep people coming back.

Aimee Tariq

· 6 min read

Want More Clients? Focus On Your Personal Brand

How would it feel to run a competition-proof business? Here is the secret to making it happen with ease.

Juliette Stapleton

· 5 min read

3 Fixes for Common Mistakes Businesses Make When Answering Customer Questions

Common ground, understanding and a little patience can be your greatest business assets.

Matt Fore

· 4 min read