Customer Feedback
She Kept Her Garage Side Hustle a Secret — Then It Hit $10K a Month Using This 'Stealthy' Strategy
Hilary Hoffman turned her garage into a gym, her nights into work sessions and her own unmet needs into a successful business.
6 Ways to Turn Your Audience into Loyal Buyers with Community Commerce
Embracing community-driven strategies can create lasting relationships that help your brand grow.
He Went From Showing Strangers Photos of His Idea in Bars to Selling 100,000 Units Nationwide — Here's His Secret to Valuable Feedback
Learn how this co-founder moved beyond friends and family for honest product feedback and why his approach could help you validate your next big idea.
10 Ways to Test Your Business Idea Without Breaking the Bank
Meet one of today's leading entrepreneurs and get expert advice on how to test your ideas and drive real results.
3 Tried-and-True Strategies For Small Businesses to Emerge Stronger No Matter What the Economy Looks Like
By focusing on financial stability, adaptability and customer-centric practices, these strategies will help businesses not only weather challenges but emerge stronger.
6 Ways to Subtly Refresh Your Brand and Can Keep Your Business Relevant
Even as your offer changes, your brand has to stay the same – true to the established identity that attracted guests in the first place.
How to Maximize Your Profits With This Annual 8-Step Checklist
Discover this essential checklist for evaluating your business after its first year of operation, covering financial health, market position and operational efficiency to help you assess performance and plan for future growth.
You'll Never Satisfy Your Customers — or Grow Your Business — Without Doing These 3 Things
Customer feedback can be used to drive sustainable growth. Here are three approaches to how you can move past measurement to drive improvement and ultimately grow your business.
Consumers May Love Your Brand's Mission But That's Not Why They Buy from You — Here's What You Should Focus On Instead
Don't fall into this strategic trap.
3 Customer Service Trends to Follow this Year
With customer service as important as ever, these three trends can keep your customers happy and your business successful
How to Revolutionize Your Business With a Customer-Centric Model
Embed true customer-centricity into your business's DNA with these seven strategies.
How to Use Customer Feedback to Unlock Growth and Loyalty in 2024 and Beyond
As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive.
4 Secrets to Turbocharging Revenue Growth Every Executive Must Know
How can you grow revenue with less effort in a challenging economic environment? What are the leading teams doing that is different from everyone else, and what can we learn from them and put in place to improve our results? Here are my four pieces of advice.
This Principle is the Secret to Making Your Customer Service Irresistible
Customers share a strong desire for recognition: to be seen, acknowledged and appreciated. If you incorporate this into your customer service approach, you're destined for success.
Why This Business Metric is Crucial to Understanding Your Business
In the intricate tapestry of business metrics, CAC stands out not just as a measure but as a philosophy, guiding businesses toward both profitability and meaningful customer engagement.