Customer Feedback: Page 9
When to Selectively Listen to Feedback and Ignore What Users Say
While gauging user feedback is definitely important, entrepreneurs need to both listen to what users say, and selectively ignore them.
5 Reasons You Should Ask Your Clients for a Performance Review
Annual performance reviews can promote continuous improvement and help protect relationships against competitive threats.
How to Use Reviews to Grow Your Business
Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.
6 Lifelines That Could Save Your Failing Business
Do you know why your company's in trouble? Go back to the drawing board for a fresh approach -- and ask for help when you need it.
Why Henry Ford's Most Famous Quote Is Dead Wrong
If Ford had asked people what they wanted, would they really have said 'faster horses?'
Why Your Customers Deserve Personalized Responses on Social Media
Customers are satisfied knowing that someone is listening to them, and, there, social media can be better than phone calls and email.
3 Tips to Sky Rocket Your Sales & Customer Acquisition with External Funding
Develop something which your customers are looking for. Don't develop assuming they will like it because it has 100 features and sharing options.
This Entrepreneur is Providing a Convenient Experience to the Customers
Having investors like Ratan Tata and Unilazer Ventures on board, the company is seeing 35 per cent growth in revenues month on month.
4 Assumptions Needed to Deliver 5-Star Customer Service
If you hear from a customer, it's probably not because they are happy.
5 Phone Answering Mistakes That Drive Away Customers
Make sure your automated system is simple and your live attendants are friendly.
The Number 1 Mistake Most Founders Make
You better be right if you are so confident your idea is perfect that you don't ask intended customers what they think.
4 Ways Customers Need to See You Want Their Business
You'll make the sale based on price, quality and whether the buyer feels appreciated.
Twitter CEO Asks Users How They'd Improve the Platform
Jack Dorsey copied Airbnb's Brian Chesky's approach of crowdsourcing advice for his own company.
Airbnb CEO Asks Twitter What His Company Should Launch in 2017
He's received more than 1,000 ideas so far. Here are some of them.
You Only Get Better With Feedback
Unless somebody tells you what you're doing right and wrong, you're going to have a tough time deciding what to do more and what to stop doing altogether.