Customer Feedback: Page 3
3 Ways to Avoid the Agony of Startup Failure
So many startups fail, but yours doesn't have to.
3 Ways to Help Your CEO "Get" Marketing
As budgets tighten, CEOs may wonder, "What has our marketing team done for us lately?" Here's how to convey the value of your marketing team.
A Guide to Turning Your Customers Into Your Product Designers
It's your buyers who make a product successful (or not), so involve them!
How To Receive Constructive Feedback Effectively
Often, people confuse constructive feedback with criticism and that's when the negative emotions start to take the front seat and overleap the positive notations
Don't Obsess Over the Obstacles, Says the Founder of Schmidt's Naturals
Jaime Schmidt built and sold Schmidt's Naturals for millions. Her advice: Don't focus too much on the challenges ahead. Just get going.
6 Tips for Acquiring More Google Reviews (and Why They Matter)
Even without a recession to contend with, successfully launching (and growing) a local business is tough work. Something as simple as Google reviews, however, can make things easier.
How to Make Negative Feedback Work For You
You can't avoid getting tough criticism sometimes. Instead of trying to prevent it, try these simple strategies for finding the silver lining.
Can Customer Reviews Help Scale Your Business? This Tool Helps You Find Out.
Improve your customer experience easily with Feedbackly.
Gone Are The Days Of A Minimum Viable Product (It's All About The Minimum Lovable Product Now)
A minimum lovable product understands that some people will fall in love with it, while others may not like it at all.
This Founder Built a $1 Billion Brand ... By Giving Away $5 Gift Cards
By getting scrappy, Grove Collaborative's Stuart Landesberg learned big lessons.
How Wahlburgers Finds Success Through Feedback
By paying attention to what customers truly wanted, the food-service brand boosted business.
How to Win Over Dissatisfied Customers
Some people aren't nice when they don't love your product. But you can change them. All you need is a little psychology.
How to Handle Difficult People (and Still Achieve Your Business Goals)
A founder's guide to effectively utilizing feedback -- even from impossible-to-please, difficult people.
Instructions in Customer Centricity from Jet Airways
Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
Profits Can Be Deceiving. Here's Why I Killed Off My Money-Making Product.
I had a great product. An immediate financial winner. But you know that gut feeling? Here's what I found out. (Trust me, it was painful.)