Customer Feedback | Page 3

Marketing

California’s Supreme Court Ruled Yelp Doesn’t Have to Take Down Negative Reviews. What Does That Mean for Your Business?

Business owners have to pay attention to online reviews because they can have a huge impact.

By Dan Goldstein

Thought Leaders

Are You Listening to Your End Customer? Here Are 5 Reasons Why You Should Be.

As an entrepreneur, you have to lead, but sometimes you have to listen as well.

By Kara Goldin

Thought Leaders

How to Really Hear and Use Customer Feedback

Listening to criticism pays off big time. Here's how to identify -- and encourage -- the customer love that makes brands flourish.

By Jason McCann

Building a Business

Delivering Remarkable Experiences Is How You Win More Customers

Equip your team to make a lasting impression.

By Sonia Thompson

Building a Business

Sparking Social Media Buzz Is How You Drive Ecommerce Sales

Getting your customers to talk with your company and about it on social media benefits a business in many ways.

By Rocco Baldassarre

Marketing

5 Reasons Why Your Business Is Losing Customers

Ever think about why people keep buying iPhones, even though they're so darned pricey?

By Katie Lundin

Building a Business

To Move Quickly and Solve the Right Problems, Leaders Need to Ask Better Questions

Asking better questions doesn't just drive innovations, it can also build expertise in your team by setting an important expectation.

By Linda Lacina

Marketing

Sell While You Sleep With These 5 Proven Strategies for Getting Customer Reviews That Close Sales

You can't afford to not get reviews from every client you serve.

By Brian Greenberg

Marketing

This Is How You Get New Customers to Trust You Right Away

Learn how to use the five types of social proof marketing.

By Scott Oldford

Building a Business

Sell More Products by Letting Your Customers Design Them for You

The wall between producers and consumers is crumbling -- and your business could profit.

By Michael R. Solomon

Business News

Facebook Faces Flak Over ‘Sexual Images’ From Minors Survey

The survey asked Facebook users whether it'd be OK for adults to use the platform to ask a 14-year-old girl for sexual pictures.

By Michael Kan

Business News

Facebook Ditches Plan for 2 Separate News Feeds

Don't expect Facebook to roll out a Snapchat-like redesign any time soon.

By Angela Moscaritolo

Online Presence

What Tech Companies Such as Snapchat and Their Users Should Remember When Updates Cause Outcry

It seems that every time a major tech platform introduces a new feature or redesign, people get mad.

By Lydia Belanger

Business News

Snapchat: ‘We Completely Understand’ the Redesign Hate

Snap is planning to add tabs in Friends and Discover that it says will 'make it easier to find the Stories that you want, when you want them.'

By Angela Moscaritolo

Building a Business

Sales Strategy Insights from a ‘Lazy’ Restaurant Buffet

No matter how good the meal, you don't want to eat it every day.

By Gregg Schwartz

Marketing

3 Things You Can Do to Get Your Customers Gabbing

Word of mouth is right down the street, at the corner of Extra Mile and Hard Work. Meet you there?

By John Ruhlin

Marketing

5 Tips for Quickly Reducing Customer Churn

To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.

By Syed Balkhi

Building a Business

Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.

Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.

By Dan Behrendt

Business News

Snapchat Users Are Not Loving the App Update

Petition website Change.org said more than 30 petitions have been launched in the last day protesting the new Snapchat update.

By Angela Moscaritolo

Thought Leaders

5 Important Tips for Growing a Niche Ecommerce Business

Don't let yourself become overwhelmed. Stick with the tried-and-true until you have the bandwidth to experiment.

By Bob Ellis

Building a Business

Do This One Thing Before You Start Building Your Business

If you haven't gotten in front of your customer base and received feedback, you should.

By Business Rockstars