Customer Feedback | Page 10

Entrepreneurs must constantly grapple with how to tackle their company's competition. Here are four effective tactics.

This vital metric can help determine how much your company will grow and can hurt or help your chances of receiving investment money.

All customers want to know the truth about the company, even if it hurts. Use Facebook and Twitter to good effect.

Posting fake reviews and asking customers to post reviews can land you in trouble with Yelp and Google. Instead, follow these tips.

For a startup trying to get off the ground (or a business looking to grow), customer relationships are crucial as these people fuel the business. To stand out against competitors and develop lasting relationships, startups should consider hosting a customer conference.

Now more than ever, consumers want to collaborate with companies and help shape their future.

Shoppers these days get terrific service in certain pockets of their life and use those experiences to judge every sales interaction. With today's smart buyers, how do marketers keep up?

In today's crowded app store, you'll need more positive reviews than you have friends and family to provide them, in order to give your app the ranking boost it needs.

Here are five reasons to keep a support team in-house.

The noted tech evangelist shares why entrepreneurs should imbue their businesses with deeper meaning, and how the venture capital funding paradigm has radically shifted.

Your service team can not only address client problems but give valuable feedback to your company and product.

With good content and quality links, you can attract more visitors located closer to home and increase your business' sales.

If the internet has created a space where consumers are free to sound off at will on sites like Yelp, to what extent do business owners have the right to respond?

Instead of guessing your way through your relationships with customers, have a better understanding of what they want and expect.

Find out how your company can alert consumers to news or be alert to complaints on popular channels -- and still comply with government rules.

The maker of Mentos saw dollar signs with the user discovery that the candy exploded in Diet Coke. You should encourage consumers to tinker with your products.

And how can my business accept payments with the digital currency?

NBCUniversal is jettisoning the lifestyle and TV recap sites, but vocal fans prompted the company to reverse its decision to keep the sites' archived content from the public.

While big corporations are struggling to retain customers, startups are seizing the opportunity to steal loyal consumers. Here is how they are doing it.

How one entrepreneur landed his first client for pay when other startups give away their products.

Dealing with disgruntled clients is part of what it takes to run a business. But it can be draining. Here are a few ways to deal with these unhappy folks.