Andrew Reid

Andrew Reid

Founder and President of Corporate Innovation
Andrew Reid is the founder and president of corporate innovation at Vision Critical, a cloud-based customer-intelligence platform provider that is based in Vancouver. Enterprises use Vision Critical's software to engage with large groups of customers on an ongoing basis to gather feedback that helps them make decisions. 
6 Ways the Tough Mudder Changes How You Think About Leadership
Leadership

6 Ways the Tough Mudder Changes How You Think About Leadership

The challenges of the race forced teammates to rely on each other and overcome obstacles to reach the finish line.
6 Pieces of Conventional Business Wisdom That Are Completely Wrong
Entrepreneurs

6 Pieces of Conventional Business Wisdom That Are Completely Wrong

Bucking convention is part of the reason we became entrepreneurs in the first place.
Being 'Authentic' Doesn't Mean You Have to Stay Small
Company Culture

Being 'Authentic' Doesn't Mean You Have to Stay Small

Staying authentic at scale can be a challenge, but it's far from impossible.
What Your Kid Can Teach You About the Future of Your Business
Predictions

What Your Kid Can Teach You About the Future of Your Business

How is it that your 11-year-old can predict the future of enterprise technology better than you?
'Who Framed Roger Rabbit?' Is Now a Prophecy. And You Need to Embrace Virtual Reality.
Marketing Bootcamp

'Who Framed Roger Rabbit?' Is Now a Prophecy. And You Need to Embrace Virtual Reality.

Brands should ask their customers sooner than later exactly how they want virtual reality integrated into their lives.
How to Thrive in the Live Streaming Revolution
Customer Experience

How to Thrive in the Live Streaming Revolution

Get set for live streaming, with its gaffes, raw emotions and real people bumbling their way through real situations.
Retail, Health Care and Sports: 3 Industries That Need Customer Love
Customer Experience

Retail, Health Care and Sports: 3 Industries That Need Customer Love

These business must learn to make changes quickly and adapt in order to stay relevant and be successful.
4 Strategies to Keep Customers Coming Back
Marketing Bootcamp

4 Strategies to Keep Customers Coming Back

A social-media complaint can cost a company millions and a review shape a restaurant's fortune. Find out ways that consumer feedback can shape product decisions.
Why Businesses Can't Afford to Upset Customers (Infographic)
Customer Experience

Why Businesses Can't Afford to Upset Customers (Infographic)

Learn what companies can do if consumers do become unhappy.
Market Research Has Lost Its Mojo. But Here's How It Can Get It Back.
Marketing Bootcamp

Market Research Has Lost Its Mojo. But Here's How It Can Get It Back.

Now more than ever, consumers want to collaborate with companies and help shape their future.
How Your Business Can Get in on the Sharing Economy
Growth Strategies

How Your Business Can Get in on the Sharing Economy

The 'sharing economy' is more than just a buzzword. An entire economy has emerged around the exchange of goods and services between individuals. Here's how to adapt your business.