Customer Feedback

Snapchat

Snapchat: 'We Completely Understand' the Redesign Hate

Snap is planning to add tabs in Friends and Discover that it says will 'make it easier to find the Stories that you want, when you want them.'
Growth Strategies

Sales Strategy Insights from a 'Lazy' Restaurant Buffet

No matter how good the meal, you don't want to eat it every day.
Customer Feedback

3 Things You Can Do to Get Your Customers Gabbing

Word of mouth is right down the street, at the corner of Extra Mile and Hard Work. Meet you there?
Customer Engagement

5 Tips for Quickly Reducing Customer Churn

To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.
Customer Feedback

Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.

Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.
Snapchat

Snapchat Users Are Not Loving the App Update

Petition website Change.org said more than 30 petitions have been launched in the last day protesting the new Snapchat update.
Ecommerce

5 Important Tips for Growing a Niche Ecommerce Business

Don't let yourself become overwhelmed. Stick with the tried-and-true until you have the bandwidth to experiment.
Customer Feedback

Do This One Thing Before You Start Building Your Business

If you haven't gotten in front of your customer base and received feedback, you should.
Innovation

3 Essentials for Safeguarding Against Sloppy Product Execution

Nobody sets out to do poor work. Procedures are how you avoid mistakes you can't afford.
Top Company Cultures

The Golden Rule Is Just as Good for Businesses as It Is for People

Businesses that "do unto others" are reaping the benefits.
Online Reviews

This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London

Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.
Ready for Anything

7 Data Sources You Should Absolutely Be Plugging into Your CRM

Your CRM is your secret weapon, if you're filling it with the right data.
Marketing

One of Tinder's First Employees Explains 5 Marketing Musts as You Grow From Startup to Global Empire

Here are five marketing constants that can help every brand be successful, no matter how big or small.
Feedback

Why This Business Leader Says Feedback Is the 'Breakfast of Champions'

Asking for feedback is the only way to know if you're doing a good job.
Mobile Apps

3 Steps to Build the Next Great App

Even online, you get one chance to make a good first impression. Your mobile storefront has to meet user expectations the first time.
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