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Customer Feedback - Page: 2
Your Customers Have Questions. But Are You Actually Listening?
One CEO this contributor knows spends two weeks a year in his company's call center, talking to customers directly.
Forget Product-Market Fit. Find Your Market, Then Build Your Product.
The idea of product-market fit needs to be flipped on its head entirely.
3 Previously Unimaginable Projects Your Startup Team Could Deploy With an Agile Approach
An agile approach won't cure all that ails you, but it can help you achieve a few goals that you might think are out of reach.
6 Reasons Why You Should Prototype Your Idea Before Developing It
Without a roadmap, your chances of failure increase.
8 Success Lessons Entrepreneurs Can Learn From Chick-fil-A
A reliably delicious sandwich served at a friendly, clean restaurant doesn't have to be as cheap as a burger.
There's No Guarantee Sudden Startup Success Will Last. Here's What You Need to Do to Achieve Long-Term Growth.
To sustain success, focus on your customers.
If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong
It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.
Impressive Isn't Always Impactful in Experiential Marketing
Here is a new way to think about experiential marketing.
California's Supreme Court Ruled Yelp Doesn't Have to Take Down Negative Reviews. What Does That Mean for Your Business?
Business owners have to pay attention to online reviews because they can have a huge impact.