Customer Feedback: Page 8
Don't Be Afraid to Embrace Boring Ideas
Kikkerland's annual design competition results in an unexpected bestseller.
How Online Surveys in Market Research are Driving Change
Online surveys are replacing telephone or traditional pen & paper interviews as the dominant data collection tool
Marketing Growth Hacks for the 'Fake News' Era
To be trusted, engage with your audience. And let your consumers do the talking.
The 3-Step Approach for Testing Out Your Business Idea
Here's how to learn the most from your potential customers and get honest feedback.
How Listening to All Customer Feedback Could Destroy Your Product
If you incorporate too much feedback, you might end up with a bulky product that you spent way more time on than you should have for very little return.
When to Selectively Listen to Feedback and Ignore What Users Say
While gauging user feedback is definitely important, entrepreneurs need to both listen to what users say, and selectively ignore them.
5 Reasons You Should Ask Your Clients for a Performance Review
Annual performance reviews can promote continuous improvement and help protect relationships against competitive threats.
How to Use Reviews to Grow Your Business
Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.
6 Lifelines That Could Save Your Failing Business
Do you know why your company's in trouble? Go back to the drawing board for a fresh approach -- and ask for help when you need it.
Why Henry Ford's Most Famous Quote Is Dead Wrong
If Ford had asked people what they wanted, would they really have said 'faster horses?'
Why Your Customers Deserve Personalized Responses on Social Media
Customers are satisfied knowing that someone is listening to them, and, there, social media can be better than phone calls and email.
3 Tips to Sky Rocket Your Sales & Customer Acquisition with External Funding
Develop something which your customers are looking for. Don't develop assuming they will like it because it has 100 features and sharing options.
This Entrepreneur is Providing a Convenient Experience to the Customers
Having investors like Ratan Tata and Unilazer Ventures on board, the company is seeing 35 per cent growth in revenues month on month.
4 Assumptions Needed to Deliver 5-Star Customer Service
If you hear from a customer, it's probably not because they are happy.
5 Phone Answering Mistakes That Drive Away Customers
Make sure your automated system is simple and your live attendants are friendly.