Latest on Customer Relationship
This Founder Gave Away Profits During the Pandemic - And His Company Thrived
How one counterintuitive decision by CEO Dave Colina boosted sports drink brand O2.
Your Company Should Give Back (Even If You're Short on Cash)
Here are two reasons why: Your customers and your team want you to.
Want to Make a Deal? Stop Selling and Start Connecting.
Sales isn't about pushing. It's about persuasion. Here's how to be better at it.
How You Can Build Long Lasting Customer Relationships
Here are three ways you can create a customer experience that will develop fans of your business for life.
This $10 Course Will Teach You Customer Retention Best Practices
Learn the science behind creating a repeat customer.
Your Startup Isn't a Community? Here's How to Change That
To turn consumers into community members, look beyond profit to connect with their passion.
Entrepreneurs Should Pay Attention to How Kylie Jenner Is Growing Her Company
Stay agile, lean and engaged with your customers.
Here's How to Earn and Keep the Loyalty of Your Customers
Nobody will buy from you unless they trust you, but once they trust you they will buy again.
Build-A-Bear Workshop Is Caught Off Guard for Its 'Pay Your Age' Promo and Forced to Turn Away Customers
The company says it experienced 'unprecedented' customer turnout and provides a lesson on preparation for entrepreneurs.