Customer Relationship

News and Articles About Customer Relationship

Listen to Your Customers, Stay Focused, Profit
Customer Relationship

Listen to Your Customers, Stay Focused, Profit

Conversations with customers provide insights into how well you are doing and plot where you're going.
Alexander Maasik
Do You Know What Your Customers Want? Are You Sure?
Customer Relationship

Do You Know What Your Customers Want? Are You Sure?

Your world revolves around your customers, not the other way around. Treat them like it.
Daniel Newman
Rapid Prototyping: The Best Route to Happy Customers
Product Development

Rapid Prototyping: The Best Route to Happy Customers

Transform product development from a guessing game into great market research: 4 ways how.
Tony Scherba
The Huge Fallout This Entrepreneur Faced When He Put All His Eggs in One Basket
Make More Happen

The Huge Fallout This Entrepreneur Faced When He Put All His Eggs in One Basket

David Steinberg, co-founder and CEO of Zeta Interactive, had to redirect his company and find new assets after his clientele base nearly disappeared.
Grace Reader
5 Good Reasons to Fire Your Worst Customers
Leadership

5 Good Reasons to Fire Your Worst Customers

Good customers are the lifeblood of any business and toxic customers are the bane of every business.
Gordon Tredgold
Tailoring Your Sales Pitch to Your Customer's Personality
Sales Strategies

Tailoring Your Sales Pitch to Your Customer's Personality

Once you recognize and tailor your pitch to your customer's dominant type, among the four types, you'll see positive results.
Doug and Polly White
Top 10 CRMs Small Business Owners Need to Thrive
Customer Relationship Management

Top 10 CRMs Small Business Owners Need to Thrive

The majority of top CRM programs offer trial periods that allow you to take their tools for a test drive.
Peter Daisyme
The Many Unheralded Perils of Automating Your Customer Service
Marketing Automation

The Many Unheralded Perils of Automating Your Customer Service

You'll find hundreds of articles praising the benefits of automation. You'll find very few warning of the dangers.
David Leonhardt
A New Paradigm for Building Customer Trust
Make More Happen

A New Paradigm for Building Customer Trust

How do you build trust among your customers? Follow these critical steps.
Jeremy Gin
4 Very Different Types of Relationships That Must Be Healthy for You to Succeed
Relationships

4 Very Different Types of Relationships That Must Be Healthy for You to Succeed

Career and the rest of our lives are intertwined. An unhealthy relationship in either makes it hard to be successful and happy in both.
Kimanzi Constable
Do You Recognize the 8 Early Warning Signs of a Failed Startup?
Business Failure

Do You Recognize the 8 Early Warning Signs of a Failed Startup?

If you don't know your customers and you're not 'executing,' you're in trouble.
Neil Patel
Attract Investors Using a Subscription Model
Subscription Services

Attract Investors Using a Subscription Model

Would switching to a subscription model work for you? If yes, jump at the chance and do it right.
Peter Figueredo
Customer Relationship

3 Ways to Monitor Customer Churn

Here's how to prioritize the hundreds of indicators of customer relationship and to get the right signals vs. noise.
David Politis
5 Customer Acquisition Mistakes You Can't Afford to Make
Customer Acquisition

5 Customer Acquisition Mistakes You Can't Afford to Make

From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.
Tony Delmercado