News and Articles About Customer Relationship
Client Relationship Management
You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
The cruel truth is that nobody is going to be in trouble for forgetting about your proposal.
Are missed appointments eating into your revenues? The good news is that you can use technology and a little creativity to keep your customers engaged -- and present.
It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.
Try these eight best practices to make sure your company develops a 'customer-centric' focus.
If your customer has a beloved cat, as one company learned, ask after the feline; you'll get results.
Keeping the trust of your existing customers is what will attract new customers.
Conversations with customers provide insights into how well you are doing and plot where you're going.
Your world revolves around your customers, not the other way around. Treat them like it.
Transform product development from a guessing game into great market research: 4 ways how.
Take It From The Pros
David Steinberg, co-founder and CEO of Zeta Interactive, had to redirect his company and find new assets after his clientele base nearly disappeared.
Good customers are the lifeblood of any business and toxic customers are the bane of every business.
Once you recognize and tailor your pitch to your customer's dominant type, among the four types, you'll see positive results.
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© 2017 Entrepreneur Media, Inc.