Customer Relationship
News and Articles About Customer Relationship
Music Industry
![John Brubaker]()
Small Is the New Big, Both in the Music Business and Your Business
Love country music? This country musician likes to call his fans "customers," and he treats them accordingly.
Growth Strategies
![Sheila Eugenio]()
6 Ways to Handle Rapid Growth
If you are not properly prepared for the big changes, things can easily spiral out of control and turn your dreams into nightmares.
Client Relationship Management
![Business Rockstars]()
Want to Keep Your Clients Happy? Listen Closely.
You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
Customer Relationship
![Phil La Duke]()
Why Won't My Customer Call Me Back?
The cruel truth is that nobody is going to be in trouble for forgetting about your proposal.
Customer Relationship
![Bob La Loggia]()
3 Tactics Small Businesses Can Use to Reduce No-Shows
Are missed appointments eating into your revenues? The good news is that you can use technology and a little creativity to keep your customers engaged -- and present.
Sales Strategies
![Marc Wayshak]()
4 Outdated Tactics That Sabotage Your Sales
It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.
Customer Relationship
![Rohan Ayyar]()
Customer Service Is Ground Zero For Success
Try these eight best practices to make sure your company develops a 'customer-centric' focus.
Customer Service
![Toby Nwazor]()
See You at the Top: A Guide to Winning at Customer Service
If your customer has a beloved cat, as one company learned, ask after the feline; you'll get results.
Customer Relationship
![Felix Tarcomnicu]()
10 Ways to Build Trust and Credibility With Your Customers
Keeping the trust of your existing customers is what will attract new customers.
Customer Relationship
![Alexander Maasik]()
Listen to Your Customers, Stay Focused, Profit
Conversations with customers provide insights into how well you are doing and plot where you're going.
Customer Relationship
![Daniel Newman]()
Do You Know What Your Customers Want? Are You Sure?
Your world revolves around your customers, not the other way around. Treat them like it.
Product Development
![Tony Scherba]()
Rapid Prototyping: The Best Route to Happy Customers
Transform product development from a guessing game into great market research: 4 ways how.
Take It From The Pros
![Grace Reader]()
The Huge Fallout This Entrepreneur Faced When He Put All His Eggs in One Basket
David Steinberg, co-founder and CEO of Zeta Interactive, had to redirect his company and find new assets after his clientele base nearly disappeared.
Leadership
![Gordon Tredgold]()
5 Good Reasons to Fire Your Worst Customers
Good customers are the lifeblood of any business and toxic customers are the bane of every business.
