Customer Relationship
Growth Strategies
Entrepreneurs Should Pay Attention to How Kylie Jenner Is Growing Her Company
Stay agile, lean and engaged with your customers.
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Philanthropy
How Ann Taylor and Loft Create Customer Loyalty Through Charitable Efforts
Ann Taylor and Loft build up charities and customer loyalty at the same time -- here's how you can do it, too.
social proof
This Is How You Get New Customers to Trust You Right Away
Learn how to use the five types of social proof marketing.
Finding Customers
How Do You Find Your First Customers?
The chairman of DocuSign explains how to turn a company's first customers into valuable ambassadors.
Customer Feedback
Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.
Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.
Apple
Apple's Battery Apology Could Be Its Most Important Ever
It may be the most far-reaching apology Apple has had to make, and it could change the way the company does business.
Fear
How I Got Over My Fears About Starting My Company
When the company I was selling for put itself up for sale, I had a choice to make.
Storytelling
Why Marie Forleo Says This One Marketing Trick Is So Important
Remember, your customers have a lot to say.
Online Marketing
Stop Spending So Much Money on Lead Generation and Do This Instead
Always chasing sales, leads and customers is not the way to grow a business.
Customer Service
The 6 Keys to Quality Customer Service
There's no better way to grow your business than solid, reliable customer service.
