Customer Relationship
More Posts on Customer Relationship
5 Reasons to Fire a Customer -- Plus 5 Steps to Take Before You Do
Most situations are resolvable, but it's important to know when to go your separate ways.
How Jersey Mike's Subs Grew In 2020: It Began Acting Like a Tech Company
The #7 company on our Franchise 500 list relied on its customer-centric app to survive the pandemic and keep fans fed.
11 Bad Personality Traits Costing You Business
If two businesses are pretty much the same, why would anybody work for or buy from the one run by a jerk?
The 1 Rule You Need to Follow to Authentically Build an Inclusive Brand
Follow Rihanna's advice to win diverse and niche customers.
6 Ways to Build a Bond With Customers
Now more than ever, you can't just deliver a good product. You need to improve consumers' lives. We asked six entrepreneurs: How do you strengthen your relationship with customers?
Why the Founders of Senreve Built a Fashion Brand in Silicon Valley
Fashion is all about insider status, but to truly innovate, these founders wanted to break away from the pack.
How Yes Way Rosé Won Over the Wine World
What started as a goofy Instagram account is now a fast-growing wine empire, thanks to its founders' ability to make its followers (and customers) feel like part of the conversation.
This Founder Gave Away Profits During the Pandemic - And His Company Thrived
How one counterintuitive decision by CEO Dave Colina boosted sports drink brand O2.
Your Company Should Give Back (Even If You're Short on Cash)
Here are two reasons why: Your customers and your team want you to.
Want to Make a Deal? Stop Selling and Start Connecting.
Sales isn't about pushing. It's about persuasion. Here's how to be better at it.
How You Can Build Long Lasting Customer Relationships
Here are three ways you can create a customer experience that will develop fans of your business for life.
This $10 Course Will Teach You Customer Retention Best Practices
Learn the science behind creating a repeat customer.