Customer Relationship: Page 9
The Art of Making Customers Happy on Social Media
If you sell something online or if you run a business with an online presence, you have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. Sometimes its more art than science.
13 Tricks for Landing Your First Thousand Customers
Getting the first 1,000 customers will not guarantee your success, but it will you give you a chance to get some real-world feedback -- and maybe even pay some bills at the same time.
Businesses Shouldn't Profit at Their Customers' Expense
Healthy relationships are normally based on mutual benefit. Something is askew if one party's success requires the other party's failure.
How Customer Service Reps Should Answer The 3 Most Common Questions
In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
4 Times You Need to Say Goodbye to a Client
Nobody likes a break up, but sometimes it's the best thing to do for your business.
Size Matters: Make Your Business Appear Smaller When It Counts
There's a point where a company becomes large enough to lose sight of customers as individuals.
Here Is How to Get Customers With Limited Funds
Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
The Secret to Getting Repeat Customers
Follow these tips for providing excellent customer service, a must-have for any successful business.
4 Warning Signs Your Brand Is a Terrible Teacher
In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.
It's Not Me, It's You: When to End a Toxic Client Relationship
If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
When You Make Your List of Savviest Marketers, Put the Girl Scouts at the Top
The success of the Girl Scouts' selling diet-busting boxes of cookies, year after year for generations, rates as one of the best marketing programs ever.
The Powerful Question You Should Ask Yourself During Every Sales Conversation
OK, I'll admit it: closing every single prospect is impossible. But don't let that stop you from pursuing the sale.
Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)
NewsCred's survey discovered that millennials want to be addressed like the unique people that they are.
Becoming Indispensable to Your Customers
Your approach to value creation must begin with, be in partnership with and end with the customer
How to Win Back Lost Customers
A client may not be lost for good. Here are five steps that might help your firm make a comeback.