Customer Relationship: Page 9

Growing a Business

4 Times You Need to Say Goodbye to a Client

Nobody likes a break up, but sometimes it's the best thing to do for your business.

Growing a Business

Size Matters: Make Your Business Appear Smaller When It Counts

There's a point where a company becomes large enough to lose sight of customers as individuals.

Growing a Business

Here Is How to Get Customers With Limited Funds

Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.

Starting a Business

The Secret to Getting Repeat Customers

Follow these tips for providing excellent customer service, a must-have for any successful business.

Branding

4 Warning Signs Your Brand Is a Terrible Teacher

In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.

Growing a Business

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.

Marketing

When You Make Your List of Savviest Marketers, Put the Girl Scouts at the Top

The success of the Girl Scouts' selling diet-busting boxes of cookies, year after year for generations, rates as one of the best marketing programs ever.

Marketing

The Powerful Question You Should Ask Yourself During Every Sales Conversation

OK, I'll admit it: closing every single prospect is impossible. But don't let that stop you from pursuing the sale.

Marketing

Can Content Marketing Help Companies Reach Consumers When They're Young? (Infographic)

NewsCred's survey discovered that millennials want to be addressed like the unique people that they are.

Business News

Becoming Indispensable to Your Customers

Your approach to value creation must begin with, be in partnership with and end with the customer

Growing a Business

How to Win Back Lost Customers

A client may not be lost for good. Here are five steps that might help your firm make a comeback.

Leadership

Billionaire Wisdom: 8 Insights From a Quartet of the World's Most Effective Entrepreneurs

Richard Branson, Jeff Bezos, Elon Musk and Larry Page have harnessed technology to build companies of enormous influence and scale, says the co-author of the new book 'Bold.'

Marketing

Reject the Tinder Approach to Sales and Your Business Will Thrive Happily Ever After

Sales can be one fling after another but a long-term relationship is far more satisfying.

Growing a Business

Keep Your Customers as Close as Family

At your business, aim for the type of intimacy offered at a neighborhood coffee shop or bar where everyone knows your name.

Marketing

Who Really Runs Your Enterprise?

Centering an organization on the customer takes a courageous leader more interested in excellence than ego. Find out three strategies for doing so.