Make More Happen
Elevate your company to new heights by going off the beaten track.
In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
Nobody likes a break up, but sometimes it's the best thing to do for your business.
There's a point where a company becomes large enough to lose sight of customers as individuals.
Ask the Expert
Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
Starting a Business
Follow these tips for providing excellent customer service, a must-have for any successful business.
In school, we listened to teachers. Now -- consciously or not -- we listen to brands. Here's how to get people to want to listen.
If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
The success of the Girl Scouts' selling diet-busting boxes of cookies, year after year for generations, rates as one of the best marketing programs ever.
OK, I'll admit it: closing every single prospect is impossible. But don't let that stop you from pursuing the sale.
NewsCred's survey discovered that millennials want to be addressed like the unique people that they are.
Your approach to value creation must begin with, be in partnership with and end with the customer
A client may not be lost for good. Here are five steps that might help your firm make a comeback.
Richard Branson, Jeff Bezos, Elon Musk and Larry Page have harnessed technology to build companies of enormous influence and scale, says the co-author of the new book 'Bold.'