Customer Relationship: Page 8

Growing a Business

5 Customer Acquisition Mistakes You Can't Afford to Make

From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.

Business News

5 Simple Ways to Reach Customers

When it comes to reaching customers, public relations can either be a company's best friend or its worst enemy. Here are a few rules for establishing good customer relations.

Science & Technology

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.

Marketing

How to Repel the Wrong Customers -- and Attract the Right Ones

You don't want everyone to like you, just the right ones.

Marketing

Why You Should Drop the Client Who Demands You Drop Your Fee

Discounting your services undermines your brand and your bargaining position with all future clients.

Growing a Business

9 Things You Need to Know to Give Millennials Great Customer Service

Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.

Business News

How to Talk to Your Very First Customers

Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.

Marketing

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.

Science & Technology

Is 'Ransomware' Terrorizing Your Site Visitors?

You need to understand how the new threat targeting businesses works, and what to do about it.

Business News

How to Be a Good Customer

Always remember that when you reach out to customer support, there's a human being on the other end.

Starting a Business

Running a Child-Care Business? How to Build a Great Relationship With Parents.

The relationships you develop with the parents of the children in your care are unlike any other customer relationship.

Growing a Business

6 Tips on Getting Customer Feedback and Making It Actionable

While qll entrepreneurs know that customer insights are invaluable to product design and continued improvement, acquiring and organizing useful feedback is easier said than done.

Growing a Business

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.

Leadership

6 Toxic People Who Are Hurting Your Success

You know who they are -- the chronic complainer, the "gimme me" more type. But did you know that one of these toxic people may be you?

Business News

The Art of Making Customers Happy on Social Media

If you sell something online or if you run a business with an online presence, you have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. Sometimes its more art than science.