Customer Relationship

4 Very Different Types of Relationships That Must Be Healthy for You to Succeed
Relationships

4 Very Different Types of Relationships That Must Be Healthy for You to Succeed

Career and the rest of our lives are intertwined. An unhealthy relationship in either makes it hard to be successful and happy in both.
Kimanzi Constable
Do You Recognize the 8 Early Warning Signs of a Failed Startup?
Business Failure

Do You Recognize the 8 Early Warning Signs of a Failed Startup?

If you don't know your customers and you're not 'executing,' you're in trouble.
Neil Patel
Attract Investors Using a Subscription Model
Subscription Services

Attract Investors Using a Subscription Model

Would switching to a subscription model work for you? If yes, jump at the chance and do it right.
Peter Figueredo
Customer Relationship

3 Ways to Monitor Customer Churn

Here's how to prioritize the hundreds of indicators of customer relationship and to get the right signals vs. noise.
David Politis
5 Customer Acquisition Mistakes You Can't Afford to Make
Customer Acquisition

5 Customer Acquisition Mistakes You Can't Afford to Make

From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.
Tony Delmercado
5 Simple Ways to Reach Customers
Customers

5 Simple Ways to Reach Customers

When it comes to reaching customers, public relations can either be a company's best friend or its worst enemy. Here are a few rules for establishing good customer relations.
How to Pick a Customer Relationship Management Tool That Fits Your Business
Ask a Geek

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
Mikal E. Belicove
How to Repel the Wrong Customers -- and Attract the Right Ones
Marketing

How to Repel the Wrong Customers -- and Attract the Right Ones

You don't want everyone to like you, just the right ones.
Ann Handley
3 Ways to Build Connections and Community: Weekly Tips
Weekly Tips Roundup

3 Ways to Build Connections and Community: Weekly Tips

For bonds that last, build relationships.
Tanya Benedicto Klich
Why You Should Drop the Client Who Demands You Drop Your Fee
Pricing

Why You Should Drop the Client Who Demands You Drop Your Fee

Discounting your services undermines your brand and your bargaining position with all future clients.
Jacqueline Whitmore
9 Things You Need to Know to Give Millennials Great Customer Service
Millennials

9 Things You Need to Know to Give Millennials Great Customer Service

Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.
John Rampton
How to Talk to Your Very First Customers
Customer Relationship

How to Talk to Your Very First Customers

Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.
Customer Retention

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.
Joseph Pigato
Is 'Ransomware' Terrorizing Your Site Visitors?
Cyber Attacks

Is 'Ransomware' Terrorizing Your Site Visitors?

You need to understand how the new threat targeting businesses works, and what to do about it.
Chemi Katz