Customer Relationship

3 Ways to Build Connections and Community: Weekly Tips
Weekly Tips Roundup

3 Ways to Build Connections and Community: Weekly Tips

For bonds that last, build relationships.
Tanya Benedicto Klich
Why You Should Drop the Client Who Demands You Drop Your Fee
Marketing Bootcamp

Why You Should Drop the Client Who Demands You Drop Your Fee

Discounting your services undermines your brand and your bargaining position with all future clients.
Jacqueline Whitmore
9 Things You Need to Know to Give Millennials Great Customer Service
Marketing Bootcamp

9 Things You Need to Know to Give Millennials Great Customer Service

Millennials hate talking on the phone but want a relationship with the companies they buy from. There's a lot to know about them.
John Rampton
How to Talk to Your Very First Customers
Customer Relationship

How to Talk to Your Very First Customers

Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.
Customer Retention

Never Stop Wooing Your Customers and They Will Never Leave You

The best way to succeed as a brand is for your customers to think of your company as people who are taking care of them.
Joseph Pigato
Is 'Ransomware' Terrorizing Your Site Visitors?
Cyber Attacks

Is 'Ransomware' Terrorizing Your Site Visitors?

You need to understand how the new threat targeting businesses works, and what to do about it.
Chemi Katz
How to Be a Good Customer
Marketing Bootcamp

How to Be a Good Customer

Always remember that when you reach out to customer support, there's a human being on the other end.
Paul Jun
Running a Child-Care Business? How to Build a Great Relationship With Parents.
Ready To Launch

Running a Child-Care Business? How to Build a Great Relationship With Parents.

The relationships you develop with the parents of the children in your care are unlike any other customer relationship.
The Staff of Entrepreneur Media, Inc.
6 Tips on Getting Customer Feedback and Making It Actionable
The Grind

6 Tips on Getting Customer Feedback and Making It Actionable

While qll entrepreneurs know that customer insights are invaluable to product design and continued improvement, acquiring and organizing useful feedback is easier said than done.
David Chait
3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences
Customer Experience

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.
Maggie Patterson
6 Toxic People Who Are Hurting Your Success
Customer Relationship

6 Toxic People Who Are Hurting Your Success

You know who they are -- the chronic complainer, the "gimme me" more type. But did you know that one of these toxic people may be you?
Shannon Kaiser
The Art of Making Customers Happy on Social Media
Marketing Bootcamp

The Art of Making Customers Happy on Social Media

If you sell something online or if you run a business with an online presence, you have the honor and the privilege of chatting directly with customers. 24 hours a day. 7 days a week. Sometimes its more art than science.
Kevan Lee
13 Tricks for Landing Your First Thousand Customers
Finding Customers

13 Tricks for Landing Your First Thousand Customers

Getting the first 1,000 customers will not guarantee your success, but it will you give you a chance to get some real-world feedback -- and maybe even pay some bills at the same time.
Jeff Foster
Businesses Shouldn't Profit at Their Customers' Expense
Ethics

Businesses Shouldn't Profit at Their Customers' Expense

Healthy relationships are normally based on mutual benefit. Something is askew if one party's success requires the other party's failure.
David Hagenbuch