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Customer Relationship Management - Page: 2
While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.
Employees, customers and investors have their own needs
Customer relationship data is what it's all about. These types of tools can help.
It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.
At last, there is a way to pull all the data together for deep, actionable, behavioral insights..
The problem with CRM systems is that they aren't built on methodology. They're just a system of record.
Nope, we weren't crazy to let our COO fly the coop, given how 'customer experience' is emerging as a key business differentiator.
You've spent years growing your product. Why throw all of that away by ignoring customers once they step through the door?
That misconception does not comport with startup reality. But by adopting the right mindset, you can come to terms with how many bosses you really have.