Latest: Page 8
Want Loyal Customers? Prioritize Your Customer Service With These 4 Tactics.
Customer insights. A welcoming environment. Transparency. You don't need to be a rocket scientist to figure it out.
How to Deal When a Tech Giant Tries to Take Over Your Sandbox
In this age of looming tech giants and super brands, your young-gun startup may seem an appealing morsel. Here's how to resist the giants and still keep your investors happy.
To Rapidly Enhance Your Business, Stop Selling and Start Teaching
The more you are willing to help people without the hard sell, the more likely they are to trust you enough to buy from you.
Troubleshooting Your Ecommerce Store: What to Do When No One's Buying
When sales slow down, here are five areas of your business to check first.
These 3 Essentials Can Save You From Being Crushed by Ecommerce Giants
In the battle against retail Goliaths, smaller shops can inspire loyalty by building relationships that center on value, not price.
#4 Ways CRM Technology Help Firms Stay Informed Across The Board
CRM solution tracks every interaction between a customer and the company, from the 'CEO' to the 'Customer Service Manager'; it offers greater control over the business processes alongside also offers a more consistent customer experience
Your Success Is My Success: How to Build Thriving Client-Vendor Relationships
Here are three steps you can take to make mutual success more than an aspiration.
10 Customer Retention Strategies That Supercharge Your Marketing
The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.
Listen to Your Customers, Stay Focused, Profit
Conversations with customers provide insights into how well you are doing and plot where you're going.
If 80 Percent of Success Is Showing Up Then 20 Percent Is Following up
The excuses are many, but the solution is surprisingly simple.
The Customer Isn't Always Right and You Need to Challenge Them
Organizations with a culture of agreement are fundamentally set up for failure.
6 Instances When Nicely Saying 'No' Benefits Your Business
You can't be available for big opportunities if you say 'yes' to every little thing.
The 3 Ways You Can be Certain Your Customers Feel Appreciated
They may not always be right, but you must listen. Not much to ask, really, and it doesn't cost a penny.
Pleasant Surprises Are the Best Customer Service
When you treat your customer as your friend, you know what they need even if they don't ask.
Digital CRM Solutions For Real Estate Entrepreneurs
CRM are being opted to tap into customer demands, insights and future trends.