Customer Relationship Management

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Latest on Customer Relationship Management

Daylite Might be the Best Small Business CRM You Need to Know About

It's a CRM for Mac that helps small-business teams thrive.

StackCommerce

· 2 min read

4 Reasons Why Social Proof Is Essential to Building Your Brand

From establishing credibility to creating consumer trust, demonstrating every interaction matters.

Maleeka T. Hollaway

· 4 min read

Learn How to Better Grow Your Business By Becoming Salesforce-Certified

This 3-course bundle will prepare you to ace three top Salesforce certification exams.

Entrepreneur Store

· 2 min read

This Entrepreneur Doubled Her Revenue in 2018. She Swears by This Strategy.

Do a deep dive to figure out where your business and new clients really come from.

Jill Schiefelbein

· 6 min read

Is Your Brand Tailoring Messages or Stalking Consumers?

Personalized marketing is all the rage, but how can you walk the line between creepy and on point? The answer lies in context, input and choosing the right channel.

Tiffany Delmore

· 6 min read

This Platform Streamlines Your Customer Management

Show your customers how much you care with HelpCrunch Customer Platform.

Entrepreneur Store

· 2 min read

Are You Doing These 3 Things to Foster Brand Community?

It's never too late to course-correct and treat your customers as if they are welcome guests and members of a valued community.

Gayle Teskey

· 6 min read

Don't Upgrade Your Enterprise CRM Until You've Reached These Milestones

Before you pull the trigger on upgrading your customer relationship management software, make sure you're investing in a system that will work for the business you run today.

Tyler King

· 6 min read

The Journey to Negative Churn: How You Can Get There by Going the Extra Mile

While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.

Steve Fenlon

· 7 min read

How CRMs Can Spark (or Continue) Fast Growth

Not long ago, customers controlled how and when they interacted with brands. CRM tools have finally put companies in charge of customer relationships.

Rashan Dixon

· 5 min read

3 Essentials for Building a Loyal Customer Base

Contrary to popular belief, brand loyalty is alive and well -- but you do have to earn it first.

Rashan Dixon

· 5 min read

John Boitnott

· 5 min read