Customer Relationship Management | Page 2

Tech

Using a CRM to Manage and Support Independent Contractor Sales Agents

For businesses with independent contractor sales reps, a customer relationship management system can help hire, train, deploy and manage these teams.

By Austin Mac Nab

Marketing

If You’re Not Using a CRM System for Your Small Business, You’re Wasting Time and Money

A customer relationship management system like Keap automates tedious but important sales and marketing tasks so you can focus on growing your business.

By Entrepreneur Deals

Tech

This $25 Bundle Can Set You Up for Salesforce Success

How to become an expert on the world's top CRM.

By Entrepreneur Store

Marketing

Meet the CRM That’s Helping More Small Businesses Scale

As more businesses goes mobile, amoCRM gives you tools to communicate more efficiently.

By StackCommerce

Business News

Daylite Might be the Best Small Business CRM You Need to Know About

It's a CRM for Mac that helps small-business teams thrive.

By StackCommerce

Building a Business

4 Reasons Why Social Proof Is Essential to Building Your Brand

From establishing credibility to creating consumer trust, demonstrating every interaction matters.

By Maleeka T. Hollaway

Building a Business

Learn How to Better Grow Your Business By Becoming Salesforce-Certified

This 3-course bundle will prepare you to ace three top Salesforce certification exams.

By Entrepreneur Store

Building a Business

This Entrepreneur Doubled Her Revenue in 2018. She Swears by This Strategy.

Do a deep dive to figure out where your business and new clients really come from.

By Jill Schiefelbein

Marketing

This Platform Streamlines Your Customer Management

Show your customers how much you care with HelpCrunch Customer Platform.

By Entrepreneur Store

Business Branding

Are You Doing These 3 Things to Foster Brand Community?

It's never too late to course-correct and treat your customers as if they are welcome guests and members of a valued community.

By Gayle Teskey

Building a Business

Don’t Upgrade Your Enterprise CRM Until You’ve Reached These Milestones

Before you pull the trigger on upgrading your customer relationship management software, make sure you're investing in a system that will work for the business you run today.

By Tyler King

Building a Business

The Journey to Negative Churn: How You Can Get There by Going the Extra Mile

While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.

By Steve Fenlon

Building a Business

How CRMs Can Spark (or Continue) Fast Growth

Not long ago, customers controlled how and when they interacted with brands. CRM tools have finally put companies in charge of customer relationships.

By Rashan Dixon

Marketing

3 Essentials for Building a Loyal Customer Base

Contrary to popular belief, brand loyalty is alive and well -- but you do have to earn it first.

By Rashan Dixon

Thought Leaders

You Must Lead With Empathy to Achieve These 5 Crucial Leadership Goals

Employees, customers and investors have their own needs

By John Boitnott

Building a Business

Scale Your Startup With These 4 Technologies

Smart apps and machine learning can streamline crucial processes to efficiently grow your output.

By Rahul Varshneya

Building a Business

To Better Understand Your Users, Learn About These 4 Categories of Marketing Analytics Tools

Customer relationship data is what it's all about. These types of tools can help.

By Asha Saxena

Thought Leaders

If You Can’t Solve a Customer Complaint in 10 Minutes, You’re Doing It Wrong

It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.

By Joshua March

Business Operations & Logistics

A Customer Data Platform Picks Up Where CRM Leaves Off

At last, there is a way to pull all the data together for deep, actionable, behavioral insights..

By Karl Wirth

Tech

CRM Sales Are Through the Roof. So, Why Aren’t Your Sellers Using It? One Big Reason.

The problem with CRM systems is that they aren't built on methodology. They're just a system of record.

By Byron Matthews

Thought Leaders

Why We Gave Up a Star Employee to a Top Customer, and Why You Should, Too

Nope, we weren't crazy to let our COO fly the coop, given how 'customer experience' is emerging as a key business differentiator.

By Javier Brugues