Customer Relationship Management

Latest: Page 9

Thought Leaders

The 3 Questions Customers Don't Ask That You Need to Answer

People should just speak their mind but business is a guessing game.

Social Media

What Buffer Can Teach Us About Customer Service

Now hiring: A Happiness Hero to be the extraordinary gatekeeper of my business.

Entrepreneurs

Feedbacks: No Laughing Matter

Five entrepreneurs share their crazy feedbacks and how good they were.

Growing a Business

The 5 Basics Tools You Need to be a Top Seller

From productivity apps to social selling, it all comes down to giving your sales team the leading edge.

Growing a Business

Top 10 CRMs Small Business Owners Need to Thrive

The majority of top CRM programs offer trial periods that allow you to take their tools for a test drive.

Technology

4 Unconventional Ways To Use Your CRM Software

CRMs are capable of completing more tasks than most people may be aware of.

Thought Leaders

5 Tips for Dealing with Unhappy Clients

If you simply demand pay, you will have won the battle and lost the war.

Marketing

Exceeding Client Expectations Just Leads to Really Entitled Clients

The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.

Thought Leaders

5 Dos and Don'ts of Thought Leadership Marketing

Providing genuine value to your customers without even a hint of self-promotion. This novel concept could put you and your business on the map.

Technology

Product Based Startups Have changed The Business Scenario

Product based startups have a high scope to reach the masses and change the business trends

Thought Leaders

7 Trust-Building Tips To Use In Your Business

Communication, commitment and competence will win over your customers and employees.

Thought Leaders

3 Ways to Offer a Sincere Apology to Clients

Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''

Growing a Business

7 Ways to Keep Your Customers Begging for More

Treat every customer like your best friend, rather than another burden.