Customer Relationship Management: Page 10

Marketing

Exceeding Client Expectations Just Leads to Really Entitled Clients

The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.

Growth Strategies

How Startups Can Swing Massive Brand Deals

How to stand out in the sea of brands.

Thought Leaders

5 Dos and Don'ts of Thought Leadership Marketing

Providing genuine value to your customers without even a hint of self-promotion. This novel concept could put you and your business on the map.

Technology

Product Based Startups Have changed The Business Scenario

Product based startups have a high scope to reach the masses and change the business trends

Thought Leaders

7 Trust-Building Tips To Use In Your Business

Communication, commitment and competence will win over your customers and employees.

Thought Leaders

3 Ways to Offer a Sincere Apology to Clients

Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''

Growing a Business

7 Ways to Keep Your Customers Begging for More

Treat every customer like your best friend, rather than another burden.

Thought Leaders

The Key to a Happy, Healthy Relationship With Your Customers

Customer service isn't rocket science, and these tips will help you learn how to deliver it better than your competition.

Growth Strategies

Build You Brand With Jagdeep Kapoor's 9 Brand Shastras

And you thought you needed money to build a brand.

Marketing

3 Ways to Supercharge Your Content-Marketing Strategy

Clever ads no longer fit the bill. Successful content marketing has become a two-way conversation.

Marketing

Listening to Feedback Is How You Fight Customer Attrition

Customers are talking more than ever -- review sites, social media, or on a company blog's comment string -- but few business owners are listening and taking it to heart.

Social Media

Using Online Reviews to Win New Customers

Taking the time to respond to all reviews, both good and bad, will improve your business image in the long run.

Marketing

Having Problem With Managing Customer Services? Learn Directly From The Big Brands

What your customers expect and what they receive.

Social Media

7 Tips to Help Your Brand Win at Social Media

Don't overwhelm your customers with posts, and respond ASAP to complaints.

Technology

Redefining The Language Of SMS To Steer Your Business

As marketing gets more personalized, SMS is the best tool for rendering unique customer experience.