Customer Retention

News and Articles About Customer Retention

How Billion-Dollar Companies Think Differently About Customer Relationships
Customer Relationship

How Billion-Dollar Companies Think Differently About Customer Relationships

Every business needs repeat buyers. Look for patterns to help you increase the lifetime value of each customer.
Daniel Marlin
3 Strategies to Triple Your Company's Growth
Business Moving Forward

3 Strategies to Triple Your Company's Growth

Stop chasing every shiny object and focus on these key growth strategies.
Shaun Buck
How to Use Data to Stem the Tide of High Churn
Customer Retention

How to Use Data to Stem the Tide of High Churn

Sophisticated subscription models employ deep analytics to navigate the difference between profit and loss.
Georg Richter
The Science Behind the Sales Funnel
sales funnel

The Science Behind the Sales Funnel

Get rid of empty leads by making your sales funnel consistent and efficient.
Craig Simpson
Grow Your Business 10 Times With This 5-Minute Exercise
Growth Strategies

Grow Your Business 10 Times With This 5-Minute Exercise

Build a sustainable, successful business by overcoming these three growth blocks.
Shaun Buck
3 Steps to Retaining Existing Customers
Customer Loyalty

3 Steps to Retaining Existing Customers

Everyone wants to add customers, but don't forget about the ones you already have.
Tallat Mahmood
3 Common Sense Keys That Drive Repeat Customers
Customer Service

3 Common Sense Keys That Drive Repeat Customers

Once you realize you are selling to people you won't be mystified about what it takes to treat them right.
Tor Constantino
3 Ways to Stop Taking Your Most Loyal Customers for Granted
Customer Loyalty

3 Ways to Stop Taking Your Most Loyal Customers for Granted

Do you know who your most devoted regulars are? Are you listening, Uber?
Erik Huberman
How to Retain More Customers Without Spending a Dime
Customer Retention

How to Retain More Customers Without Spending a Dime

Sourcing new customers has to be a daily priority. If you're not selling, you're not in business; all you've got is a hobby.
Brian Hughes
4 Strategies to Boost Customer Loyalty
Customer Retention

4 Strategies to Boost Customer Loyalty

The least expensive and most effective growth strategy is keeping the customers you already have.
Ayodeji Onibalusi
Frontier Airlines Is Learning the Hard Way That Value Is King
Value

Frontier Airlines Is Learning the Hard Way That Value Is King

Frontier's debacle in Denver shows that offering the cheapest price is a losing strategy if customers are unhappy with what they bought.
Grant Cardone
10 Customer Retention Strategies That Supercharge Your Marketing
Customer Retention

10 Customer Retention Strategies That Supercharge Your Marketing

The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.
Eric Siu
10 Reasons Why Good Customer Service Is Your Most Important Metric
Customer Service

10 Reasons Why Good Customer Service Is Your Most Important Metric

Attracting a new customer is just too difficult and expensive to lose the relationship because you didn't treat them right.
R.L. Adams
4 Powerful Strategies to Guide Your Buyers Through the Purchase Cycle
Shopping Carts

4 Powerful Strategies to Guide Your Buyers Through the Purchase Cycle

Did you ever think about the role UX and web design play in curbing your shopping-cart abandonment dilemma?
Ayodeji Onibalusi
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