Customer Retention

News and Articles About Customer Retention

How to Retain More Customers Without Spending a Dime
Customer Retention

How to Retain More Customers Without Spending a Dime

Sourcing new customers has to be a daily priority. If you're not selling, you're not in business; all you've got is a hobby.
Brian Hughes
4 Strategies to Boost Customer Loyalty
Customer Retention

4 Strategies to Boost Customer Loyalty

The least expensive and most effective growth strategy is keeping the customers you already have.
Ayodeji Onibalusi
Frontier Airlines Is Learning the Hard Way That Value Is King
Value

Frontier Airlines Is Learning the Hard Way That Value Is King

Frontier's debacle in Denver shows that offering the cheapest price is a losing strategy if customers are unhappy with what they bought.
Grant Cardone
10 Customer Retention Strategies That Supercharge Your Marketing
Customer Retention

10 Customer Retention Strategies That Supercharge Your Marketing

The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.
Eric Siu
10 Reasons Why Good Customer Service Is Your Most Important Metric
Customer Service

10 Reasons Why Good Customer Service Is Your Most Important Metric

Attracting a new customer is just too difficult and expensive to lose the relationship because you didn't treat them right.
R.L. Adams
4 Powerful Strategies to Guide Your Buyers Through the Purchase Cycle
Shopping Carts

4 Powerful Strategies to Guide Your Buyers Through the Purchase Cycle

Did you ever think about the role UX and web design play in curbing your shopping-cart abandonment dilemma?
Ayodeji Onibalusi
Why Gratitude Is Your Key To Customer Growth and Retention
Customer Loyalty

Why Gratitude Is Your Key To Customer Growth and Retention

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.
John Brubaker
6 Gestures That Wow Customers and Earn Their Loyalty
Customer Loyalty

6 Gestures That Wow Customers and Earn Their Loyalty

These tips below will help you wow your customers and keep them coming back for more.
Toby Nwazor
You Don't Succeed by Making it Difficult to Buy From You
Small Business - Big Impact

You Don't Succeed by Making it Difficult to Buy From You

The frustrated shopper who gives up on you might have been a customer for life if you'd made things easy.
William Bauer
Don't Mistake a Frequent Customer With a Loyal Customer
Customer Retention

Don't Mistake a Frequent Customer With a Loyal Customer

A customer who has made a genuine connection with your business won't dump you when they find somebody slightly cheaper.
William Bauer
5 Good Reasons to Fire Your Worst Customers
Leadership

5 Good Reasons to Fire Your Worst Customers

Good customers are the lifeblood of any business and toxic customers are the bane of every business.
Gordon Tredgold
All Business is Personal -- Especially in Ecommerce
Marketing Strategies

All Business is Personal -- Especially in Ecommerce

Grow your marketing with a focus on retention and value-added experiences built around your community of customers.
Nandini Rathi
The Big Change That Could Be Coming to Snapchat
Snapchat

The Big Change That Could Be Coming to Snapchat

A new acquisition could mean more of a focus on ads.
Nina Zipkin
3 Tips for Winning the Loyalty of Your Customers
Customer Retention

3 Tips for Winning the Loyalty of Your Customers

Making a personal connection with your customers is crucial if you want them to stick around.
Phil Barrett