Customer Retention

News and Articles About Customer Retention

Why Gratitude Is Your Key To Customer Growth and Retention
Customer Loyalty

Why Gratitude Is Your Key To Customer Growth and Retention

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.
John Brubaker
6 Gestures That Wow Customers and Earn Their Loyalty
Customer Loyalty

6 Gestures That Wow Customers and Earn Their Loyalty

These tips below will help you wow your customers and keep them coming back for more.
Toby Nwazor
You Don't Succeed by Making it Difficult to Buy From You
Customer Retention

You Don't Succeed by Making it Difficult to Buy From You

The frustrated shopper who gives up on you might have been a customer for life if you'd made things easy.
William Bauer
Don't Mistake a Frequent Customer With a Loyal Customer
Customer Retention

Don't Mistake a Frequent Customer With a Loyal Customer

A customer who has made a genuine connection with your business won't dump you when they find somebody slightly cheaper.
William Bauer
5 Good Reasons to Fire Your Worst Customers
Leadership

5 Good Reasons to Fire Your Worst Customers

Good customers are the lifeblood of any business and toxic customers are the bane of every business.
Gordon Tredgold
All Business is Personal -- Especially in Ecommerce
Marketing Bootcamp

All Business is Personal -- Especially in Ecommerce

Grow your marketing with a focus on retention and value-added experiences built around your community of customers.
Nandini Rathi
The Big Change That Could Be Coming to Snapchat
Snapchat

The Big Change That Could Be Coming to Snapchat

A new acquisition could mean more of a focus on ads.
Nina Zipkin
3 Tips for Winning the Loyalty of Your Customers
Marketing Bootcamp

3 Tips for Winning the Loyalty of Your Customers

Making a personal connection with your customers is crucial if you want them to stick around.
Phil Barrett
Chipotle's Loyalty Program Is Broken and Here's Why
Customer Loyalty

Chipotle's Loyalty Program Is Broken and Here's Why

Customer loyalty programs for brick-and-mortar businesses offer a great quid pro quo: crucial customer information.
Zach Goldstein
5 Ways Small-Business Owners Can Improve Customer Retention
Customer Loyalty

5 Ways Small-Business Owners Can Improve Customer Retention

Applying these five tips can help mold your daily business routines as well as build your brand image.
Stephen Sheinbaum
3 Tips for Customer Retention
Customer Retention

3 Tips for Customer Retention

These tips will help you leverage your existing customers to bring in new ones.
Jana Barrett
How to Build a Brand That Stands the Test of Time
Make More Happen

How to Build a Brand That Stands the Test of Time

Branding can serve as an incredible asset for customer retention, which should inform the foundation of your philosophy.
Jana Barrett
5 Ways to Grow the Value of Each of Your Customers
Growth Strategies

5 Ways to Grow the Value of Each of Your Customers

Learn how to get the most out of the customers you already have.
Dan S. Kennedy
Weighing Design and Function When Building Your App
Apps

Weighing Design and Function When Building Your App

Find out which matters more.
Jana Barrett