Customer Retention: Page 2

Growing a Business

3 Surefire Ways to Extend Your Customer's Shopping Experience

When customers feel entertained, they stick around longer and spend time discovering more products and spending more cash.

Growing a Business

7 Surefire Ways to Turn Your Low Customer Retention Rates Around

Customer loyalty is key to building a thriving business.

Growing a Business

Partners Over Partnerships: How Authentic Customer Lifetime Value Can Drive Growth

Customers have many options to choose from, and they don't buy from you just because you want them to — your motives really attract them.

Science & Technology

Does AI Deserve All the Hype? Here's How You Can Actually Use AI in Your Business

We're constantly hearing about advancements in artificial intelligence, but how can you use it practically to streamline company operations?

Employee Experience & Recruiting

14 Strategies For How To Retain Top Talent and Build Championship Teams

Beyond offering flexibility and healthier work-life balance, CEOs have achieved results by implementing these policies around company culture.

Marketing

Customer Loyalty Is Your Holy Grail for Success. Here's How to Cultivate It.

Customer loyalty is an essential source of revenue for any business. Use these four tips to create a customer loyalty program that will give you the highest return on your investment.

Leadership

3 Strategies to Respond to the Changes in the B2B Buying Journey

You still have to resolve pain points to maintain ever-evolving customer relationships.

Marketing

As Inflation Soars, Consumers Want More Rewards and Shopping Incentives. Here's How to Give Them What They Want

With inflation becoming a pressing concern for most consumers, the desire for rewards and other shopping incentives has increased. We examine these incentives' impact on consumer shopping behavior and brand affinity.

Growing a Business

How to Turn Strangers into Loyal Customers With User Onboarding

You never get a second chance to make a great first impression. User onboarding highlights the value of your product, enables users to get the most out of your solution and reduces the number of customer support tickets.

Employee Experience & Recruiting

3 Ways To Boost Retention Through a Positive Employee and Candidate Experience

Employers can better direct engagement strategies to bolster retention efforts by focusing on the candidate and employee experience.

Marketing

Want to Keep Shoppers Coming Back? Here's What You Can Learn from Craigslist

The classifieds site of the '90s may be old-school, but what it lacks in aesthetic it makes up for in practical allure.

Marketing

Inevitable Mistakes Businesses Will Make Without Proper Customer Development

Customer development might seem too expensive and time-consuming, especially if you are starting a business. However, these techniques can help you save money and time and create a better product.

Growing a Business

Why Customer Experience is the Secret to Revenue Growth and Business Success

The customer experience (CX) is one of the organizational pillars for growth, and it would behoove business leaders to make it a top consideration as they begin planning for 2023.

Data & Recovery

4 Strategies for Ecommerce Customer Retention

DTC ecommerce brands are on the hunt for new revenue channels, but they're looking in the wrong part of their customer journey.

Leadership

6 Things to Do When a Client Loses Interest in Your Work

It happens to every freelancer at some point. A client changed focus or found someone whose work they like more.