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Customer Retention - Page: 2
The coming weeks will be full of parties, gifts and friends. But don't let another 'gift' slip through your fingers: a customer who's here to stay.
Matt Munson, the CEO of stock photo website Twenty20, talks about how reaching out to its enthusiastic user base improved the brand.
To turn consumers into community members, look beyond profit to connect with their passion.
Few tools are better for retaining and marketing to existing customers than a newsletter packed with engaging and relevant content.
Eric Siu lays out why how your customers remember you makes a big difference to your business.
Box delivery itself isn't what's thrilling customers. Brands' complete customer focus and personalization is what drives great experiences and innovations.
The most fun you can have in business is making money doing the right thing for every customer.
Offering 'freemium' products can be a smart way to acquire customers and build a lucrative business, but it's not the right move for every company.
Want to become a rockstar at building a base of loyal customers? Retention is key. And tools can help.
Make the most of low-cost options to engage customers, build lookalike lists of promising leads and measure your results.