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Customer Retention - Page: 8
Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.
Take these proactive measures to reduce your churn rate.
Here are a few errors newbie entrepreneurs make -- and how to avoid them.
Try these six ways to keep tabs on current customers and score additional ones.
Many so-called customer loyalty programs fail because they seem a rigged game to the purchaser. There are plenty of ways to do it right.
When asked, frequent travelers can quickly name their top three favorite brands in the travel industry. But what makes these brands special?
A happy customer who comes back for more is, literally, money in the bank. Make their experience hassle free from beginning to end.
Learn about actions your company can take to return to civility in the workplace and minimize rudeness with customers.
Some companies cultivate and win consumers' support by thanking and rewarding them for their online engagement.
If your new customers slowly but surely drop your product, you may be failing to train them how to effectively use your product.