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Customers

Customer Service

5 Ways to Make Your Customers Say 'WOW'

Here is some inspiration that might help you to develop your own WOW factor.
Customer Retention

6 Entrepreneurs Share Their Secrets to Getting Customers to Return

From giving gifts to increasing offerings, here are some ways to keep customers coming back.
Real Entrepreneurs

To Succeed, You Need to Be the Rock in a Storm

He lost his passion and almost lost his business -- here's the philosophy that helped this business owner get back on his feet.
Customers

6 Innovative Ways to Attract New Customers

Trouble luring in new business? Check out these insights from entrepreneurs about how they did it.
Leadership

Why Being Early to Meetings Is Hurting Your Reputation, According to a Green Beret

Whether it is your co-workers or your outside competition, this is the secret to becoming everyone's go-to rock star.
Hotels

Hotel Guest Requests, and Receives, Framed, Signed Photo of Christopher Walken

Here's an example of customer service that goes beyond expectations.
United Airlines

United Airlines Passenger Dragged Off Plane by Airport Employees

Brute force was used to drag a paying passenger off one of its planes on Sunday night.
Customers

How to Manage Unhappy Customers

Author Jill Schiefelbein chats with Eric Yuan, CEO and founder of Zoom, about how to deliver happiness to your customers.
Email

6 Ways to Build Your Email Subscriber List

If you build a list of folks who want to receive your emails, you'll avoid spam filters and stay top-of-mind with your prospects.
Billing

15 Mistakes Businesses Make When Billing Their Customers

Although billing your customers is not the most fun task, it is a necessary one.
Entrepreneur Network

The Best Type of Customer for Your Startup

These customers will help you grow your company into a thriving business.
Customer Loyalty

6 Gestures That Wow Customers and Earn Their Loyalty

These tips below will help you wow your customers and keep them coming back for more.
Customer Service

The Secret to Keeping Your Sanity in Customer Service

As an entrepreneur, you have to be good at customer service.
Business

4 Ways to Earn Trust From Prospects and Customers

If you want to gain a person's trust, be reliable.