Customers

Are You Unknowingly Turning Off Clientele?
Clients

Are You Unknowingly Turning Off Clientele?

Find out which tactics will backfire and what to do instead.
10 Simple Ways to Improve Customer Retention Rates
Customer Retention

10 Simple Ways to Improve Customer Retention Rates

There should never be a point where you're content enough to stop improving.
Jayson DeMers
4 Simple Ways to Boost Your Customer Acquisition Strategy
Customer Acquisition

4 Simple Ways to Boost Your Customer Acquisition Strategy

Acquire customers differently by driving progress toward strategic goals.
Shayla Price
4 Ways Customer Onboarding Is the Secret to Startup Success
Customers

4 Ways Customer Onboarding Is the Secret to Startup Success

Understanding the real value of customer onboarding is key for any business leader.
Aaron Agius
How to Easily Measure Customer Satisfaction
Customer Satisfaction

How to Easily Measure Customer Satisfaction

There are many ways to get a quantitative look at how your support team is doing, but far fewer to assess the care and thought being put into your replies.
Gregory Ciotti
5 Customer Acquisition Mistakes You Can't Afford to Make
Customer Acquisition

5 Customer Acquisition Mistakes You Can't Afford to Make

From following the crowd to worrying about ROI, here are errors entrepreneurs make when it comes to acquiring customers.
Tony Delmercado
3 Tips for Converting Sales Online
Marketing Bootcamp

3 Tips for Converting Sales Online

The Internet means it's time to redefine the traditional sales funnel.
Brody Dorland
5 Simple Ways to Reach Customers
Customers

5 Simple Ways to Reach Customers

When it comes to reaching customers, public relations can either be a company's best friend or its worst enemy. Here are a few rules for establishing good customer relations.
Customer-Journey Mapping: The What, How and Why
Customer Experience

Customer-Journey Mapping: The What, How and Why

To increase profits, entrepreneurs must understand and nurture customers from the very first interaction to long after the purchase has been made.
Daniel Newman
Smart Startups Don't Try to Satisfy Every Customer
Customers

Smart Startups Don't Try to Satisfy Every Customer

Successful businesses focus on the right customers and redirect the wrong ones to the right place before they get hurt -- or hurt your business.
Martin Zwilling
How to Repel the Wrong Customers -- and Attract the Right Ones
Marketing Bootcamp

How to Repel the Wrong Customers -- and Attract the Right Ones

You don't want everyone to like you, just the right ones.
Ann Handley
Successful Fitness Entrepreneur Shares Her 5 Secrets for Achieving Massive Success
Make More Happen

Successful Fitness Entrepreneur Shares Her 5 Secrets for Achieving Massive Success

Chalene Johnson has sold more than 10 million fitness DVDs, holds a Guinness Book of World Records and her business got acquired by a major brand. Here she shares her secrets.
Kelsey Humphreys
Let's Get Personal: Using Technology to Improve In-Store Customer Experience
Customer Service

Let's Get Personal: Using Technology to Improve In-Store Customer Experience

Technology and data can play an invaluable role in enhancing your business, and the benefits are there for the taking, but don't lose sight of the folks behind the numbers.
Norm Merritt
The Entrepreneurial Chicken-or-Egg Dilemma
Sales

The Entrepreneurial Chicken-or-Egg Dilemma

It's hard to sell a product before it exists. It's also hard to perfect an offering without steady cash flow.