Customers: Page 2
Boost Your Profits and Customer Loyalty With These 6 Business Strategies
Looking to keep your customers loyal? Here are the essential moments to focus on for retaining and expanding your customer base.
His 'Sonic the Hedgehog'-Themed Pop-Up Restaurants Bring the Classic Video Game to Life — and Feature the Beloved Character's Favorite Food
Entrepreneur Kevin Seo partnered with SEGA to bring Sonic the Hedgehog Speed Cafe to fans.
Fitness Brands Have a Loyalty Problem. Here's How One Charleston Studio Cracked It.
For fitness brands, it's notoriously difficult to keep customers coming back. Hylo Fitness experimented until they got it right.
Meet the Millennial Founder Who Built a $10 Billion Startup On an Ancient Philosophy: 'There's No Better System Than Nature'
With Notion, Ivan Zhao built a digital workspace that Gen Z is flocking to. The key to his success? Consider the humble beetle.
Why the Best CEOs Think Like Anthropologists
Great leaders thrive by thinking like anthropologists — curious, observant and focused on understanding why people do what they do.
How This Founder Is Sharing the Immigrant Story Through Food – And Her Best Advice for Entrepreneurs
Immigrant Food is transforming the culinary world by celebrating global flavors and advocating for immigrant contributions in America.
How to Build a Solid Go-to-Market Strategy for 2025
Here's your playbook for creating a GTM strategy that works in 2025.
How These Entrepreneurs Turned a Seasonal Venue Into a Nightlife Powerhouse
Michael Schwartz and Bobby Rutter of Forward Hospitality Group discuss transforming the entertainment scene in the Midwest and using reinvention as a business model.
'Please Hold' is Officially Cancelled — How to Future-Proof Your Customer Service for Gen Z and Beyond
Customers are increasingly expecting better service. Younger generations are leading the way.
Stop Losing Millions Due to Bad Customer Service — 5 Ways to Retain Customers and Drive Growth
Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look for lapses and how to address them.
Customers Want More Than Just a Product — Here's How to Meet Their Expectations
Creating a seamless, personalized experience is just as critical as having a great product or service, if not more so — it's the key to winning customers and keeping them loyal.
How to Identify the Pain Point in Your Customers To Skyrocket Sales
Drawing from my personal experience with alcohol flush reactions, I recognize how validating this common issue in the Asian community inspired my business idea.
Want Loyal Customers? Try These 5 Ways to Inspire Them
When a brand does loyalty right, it's not just about loyalty. It's about belonging.
3 Steps to Nail Your Brand Identity and Become Unforgettable to Your Customers
Aspiration, authenticity, and anticipating customer needs are crucial for brand identity.
Customers Have a Favorite Payment Method — But 30% of Businesses Don't Accept It. Are You Driving Business Away?
This article examines the surprising gap between what consumers want in payment options and what small businesses currently offer. It also provides strategies for small business owners looking to adapt to these preferences and enhance customer loyalty.