Customers
News and Articles About Customers
Customer Service
Good, Bad and Just Ugly Customer Service Trends
If your company isn't focused on the customer experience then you're losing customers.
Sharing Economy ![Lydia Belanger]()
You'd Be Surprised Who Most Sharing and On-Demand 'Super Users' Are
In a recent survey, Pew Research Center determined who used services such as Uber, Craigslist and Airbnb most frequently.
Suppliers ![Sam Harrop]()
Are You a Business Owner or a Puppet?
If you're too reliant on a few big suppliers, products or customers you may be working for them instead of for yourself.
Early Adopters ![Matt Villano]()
What Every Entrepreneur Must Understand About Their First 10 Customers
Find out how to turn your early adopters into lifelong brand evangelists.
Make More Happen ![Jana Barrett]()
How to Build a Brand That Stands the Test of Time
Branding can serve as an incredible asset for customer retention, which should inform the foundation of your philosophy.
Marketing Bootcamp
6 Key Ingredients to Successfully Build an Online Audience
It's easy to feel like you can grow a loyal audience in no time using the latest growth hacks or Twitter and Facebook tricks. But the truth is, it's not that simple.
Marketing Bootcamp
5 Ways Generation Z Thinks & Buys Differently
For a business to be versatile, it's crucial to see what the customer base used to be like, and what the customer base is like.
Marketing Bootcamp ![Fan Bi]()
Marketing Advice from 3 Funded Fashion Startups
The lesson these entrepreneurs offer is simple -- know your customers and how you can best serve them.
Customer Loyalty ![Jeff Booth]()
Want to Build Loyalty in the Age of Ecommerce? Trust Your Customers. Don't Expect Them to Trust You.
Here are ways to develop customer loyalty when the competition is a click away.
Marketing Bootcamp
All About Buyer Personas: What They Are, Why You Need Them and How to Make Them Effective
Industry leaders encourage constructing buyer personas. Here's what you need to know about them.
Clients
Are You Unknowingly Turning Off Clientele?
Find out which tactics will backfire and what to do instead.
Customer Retention ![Jayson DeMers]()
10 Simple Ways to Improve Customer Retention Rates
There should never be a point where you're content enough to stop improving.
Customer Acquisition ![Shayla Price]()
4 Simple Ways to Boost Your Customer Acquisition Strategy
Acquire customers differently by driving progress toward strategic goals.
Customers ![Aaron Agius]()
4 Ways Customer Onboarding Is the Secret to Startup Success
Understanding the real value of customer onboarding is key for any business leader.
