Customers

News and Articles About Customers

6 Innovative Ways to Attract New Customers
Take It From The Pros

6 Innovative Ways to Attract New Customers

Trouble luring in new business? Check out these insights from entrepreneurs about how they did it.
Why Being Early to Meetings Is Hurting Your Reputation, According to a Green Beret
Leadership

Why Being Early to Meetings Is Hurting Your Reputation, According to a Green Beret

Whether it is your co-workers or your outside competition, this is the secret to becoming everyone's go-to rock star.
Dan Bova
Hotel Guest Requests, and Receives, Framed, Signed Photo of Christopher Walken
Hotels

Hotel Guest Requests, and Receives, Framed, Signed Photo of Christopher Walken

Here's an example of customer service that goes beyond expectations.
Rose Leadem
United Airlines Passenger Dragged Off Plane by Airport Employees
United Airlines

United Airlines Passenger Dragged Off Plane by Airport Employees

Brute force was used to drag a paying passenger off one of its planes on Sunday night.
Rose Leadem
How to Manage Unhappy Customers
Customers

How to Manage Unhappy Customers

Author Jill Schiefelbein chats with Eric Yuan, CEO and founder of Zoom, about how to deliver happiness to your customers.
Jill Schiefelbein
6 Ways to Build Your Email Subscriber List
Email

6 Ways to Build Your Email Subscriber List

If you build a list of folks who want to receive your emails, you'll avoid spam filters and stay top-of-mind with your prospects.
15 Mistakes Businesses Make When Billing Their Customers
Billing

15 Mistakes Businesses Make When Billing Their Customers

Although billing your customers is not the most fun task, it is a necessary one.
Due
The Best Type of Customer for Your Startup
Entrepreneur Network

The Best Type of Customer for Your Startup

These customers will help you grow your company into a thriving business.
Patrick Bet-David
6 Gestures That Wow Customers and Earn Their Loyalty
Customer Loyalty

6 Gestures That Wow Customers and Earn Their Loyalty

These tips below will help you wow your customers and keep them coming back for more.
Toby Nwazor
The Secret to Keeping Your Sanity in Customer Service
Customer Service

The Secret to Keeping Your Sanity in Customer Service

As an entrepreneur, you have to be good at customer service.
Mark Asquith
4 Ways to Earn Trust From Prospects and Customers
Business

4 Ways to Earn Trust From Prospects and Customers

If you want to gain a person's trust, be reliable.
Karen Mishra
Good, Bad and Just Ugly Customer Service Trends
Customer Service

Good, Bad and Just Ugly Customer Service Trends

If your company isn't focused on the customer experience then you're losing customers.
You'd Be Surprised Who Most Sharing and On-Demand 'Super Users' Are
Sharing Economy

You'd Be Surprised Who Most Sharing and On-Demand 'Super Users' Are

In a recent survey, Pew Research Center determined who used services such as Uber, Craigslist and Airbnb most frequently.
Lydia Belanger
OK

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