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5 Reasons Your Brand Needs Its Own Spotify Playlist
A curated soundtrack will be music to your customers' ears.
Customers Don't Care About Your Product's Bells and Whistles. Here's What They Really Want to Hear.
With the emergence of drop shipping, many sellers have stopped accumulating in-depth product knowledge. But knowing your products inside and out is just as important as ever.
Why World-Class Customer Experience Will Be One of the Most Important Aspects of Your Business
With smarter consumers comes higher demand for truly exceptional experiences, and this is how you can provide them.
Who Are 'PANKs?' The Truth Behind These Shoppers
PANKs are not mothers, but they are a major buying force.
Take a Walk in Your Customer's Shoes
From a customer's first interaction on the website, to the class itself, owner and founder, Lindsey Kaalberg, put extreme thought and care into building a memorable experience.
5 Reasons to Fire a Customer -- Plus 5 Steps to Take Before You Do
Most situations are resolvable, but it's important to know when to go your separate ways.
We Set The Temperature, We Don't Adjust To It
Anticipating diverse customer needs takes thought, intention and mindfulness and it's not something that comes without work.
3 Marketing Tactics Entrepreneurs Should Implement to Improve Their Return on Investment
These marketing tenants are key to success for a forward-thinking company.
5 Goals New Product Prototype Development Will Help You Achieve
To successfully launch a new product, you need to pay special attention to product development and manufacturing. Here's what prototyping teaches about making the best product possible.
6 Ways to Harness the Power of Customer-Centric Selling
Successful business leaders understand that they should never underestimate the power of their most important ingredient -- the customers.
2021: The Year of the Customer
After a tough year, it's time to go back to basics and focus on what really matters -- your customers.
How Supporting Local Businesses and Philanthropic Causes Helped This Business Owner Find Success
This week we speak to Angela Shen, owner and founder of Savor Seattle, about conscious consumerism, customer service and knowing your limits.