Customers

The Secret to a Successful Business Is Happy Customers
Customer Service

The Secret to a Successful Business Is Happy Customers

Have happy customers and you'll increase your likelihood of success.
Chris Porteous | 4 min read
The Moving Target of Customer Expectations

The Moving Target of Customer Expectations

As consumer needs and wants evolve, so must your business.
Phil Geldart | 5 min read
Ecommerce Expert Jay Wright on Why Being 'Client Obsessed' is Key to Success

Ecommerce Expert Jay Wright on Why Being 'Client Obsessed' is Key to Success

What's right for the client is best for everyone, he says.
The Oracles | 7 min read
Want to Better Connect With Your Customers? Consider Blockchain.

Want to Better Connect With Your Customers? Consider Blockchain.

Major players are investing in blockchain technology to provide more incentive for users.
Sarah Austin | 6 min read
9 Secrets to Having World-Class Customer Service

9 Secrets to Having World-Class Customer Service

Hint: It starts with your people.
The Oracles | 9 min read

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It's important to direct your business toward making a difference in your customers' lives.
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In the end, a CRM is just a tool. What your company really needs is a consistent sales methodology that guides your actions.
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Futurecasting for Product Innovation teaches you how to anticipate consumers' future needs.
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Every brand touchpoint matters.
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