Customers
News and Articles About Customers
Leadership
![Dan Bova]()
Why Being Early to Meetings Is Hurting Your Reputation, According to a Green Beret
Whether it is your co-workers or your outside competition, this is the secret to becoming everyone's go-to rock star.
Hotels
![Rose Leadem]()
Hotel Guest Requests, and Receives, Framed, Signed Photo of Christopher Walken
Here's an example of customer service that goes beyond expectations.
United Airlines
![Rose Leadem]()
United Airlines Passenger Dragged Off Plane by Airport Employees
Brute force was used to drag a paying passenger off one of its planes on Sunday night.
Customers
![Jill Schiefelbein]()
How to Manage Unhappy Customers
Author Jill Schiefelbein chats with Eric Yuan, CEO and founder of Zoom, about how to deliver happiness to your customers.
Email
6 Ways to Build Your Email Subscriber List
If you build a list of folks who want to receive your emails, you'll avoid spam filters and stay top-of-mind with your prospects.
Entrepreneur Network
How to Provide Value to Your Customers Over Time
Turn your followers into clients.
Billing
![Due]()
15 Mistakes Businesses Make When Billing Their Customers
Although billing your customers is not the most fun task, it is a necessary one.
Entrepreneur Network
![Patrick Bet-David]()
The Best Type of Customer for Your Startup
These customers will help you grow your company into a thriving business.
Customer Loyalty
![Toby Nwazor]()
6 Gestures That Wow Customers and Earn Their Loyalty
These tips below will help you wow your customers and keep them coming back for more.
Customer Service
![Mark Asquith]()
The Secret to Keeping Your Sanity in Customer Service
As an entrepreneur, you have to be good at customer service.
Business
![Karen Mishra]()
4 Ways to Earn Trust From Prospects and Customers
If you want to gain a person's trust, be reliable.
Customer Service
Good, Bad and Just Ugly Customer Service Trends
If your company isn't focused on the customer experience then you're losing customers.
Sharing Economy
![Lydia Belanger]()
You'd Be Surprised Who Most Sharing and On-Demand 'Super Users' Are
In a recent survey, Pew Research Center determined who used services such as Uber, Craigslist and Airbnb most frequently.
Suppliers
![Sam Harrop]()
Are You a Business Owner or a Puppet?
If you're too reliant on a few big suppliers, products or customers you may be working for them instead of for yourself.
