Customers

Outdoor Adventures Are Becoming the New Golf for Business
Outdoors

Outdoor Adventures Are Becoming the New Golf for Business

Forget fancy dinners and rounds of golf, the real way to score points with clients is to take them zip gliding.
Lisa Evans
Finding the Customers Right In Front of Your Eyes
Marketing Bootcamp

Finding the Customers Right In Front of Your Eyes

An interesting anecdote about mattresses, client lists, and prospecting that can give you the insight you need to take your business to a whole new level.
Issamar Ginzberg
Finding Your Soul While Hunting 'Whales'
Difficult Clients

Finding Your Soul While Hunting 'Whales'

Will you become Ahab, or thrive, when that great big, dreamed-of client comes calling?
Mitch Rothschild
How to Ensure Your Customer-Support Staff Doesn't Get Burnt Out
Customer Service

How to Ensure Your Customer-Support Staff Doesn't Get Burnt Out

Because customer-facing roles require energy and resilience, the people in these positions should be focusing on self-care.
Your Brand Is Not Too Good For That
Ready To Launch

Your Brand Is Not Too Good For That

You should be selling your brand everywhere. After all, that's where the customers are.
Greg Shugar
The Power of Persuasion: Using Brain Science to Get Users to Act
Marketing Bootcamp

The Power of Persuasion: Using Brain Science to Get Users to Act

Here is how to use data for your web design and user experience to get people to buy your product.
Lauren Ventura
4 Ways Stock-Market Volatility Affects Every Business
Stocks

4 Ways Stock-Market Volatility Affects Every Business

Entrepreneurs and small-business owners need to pay attention to market swings, whether they like it or not.
Ray Hennessey
How to Talk to Your Very First Customers
Customer Relationship

How to Talk to Your Very First Customers

Creating valuable products requires getting valuable feedback. Who you talk to early on counts for a whole lot.
Tweet Them Right: 3 Steps to Increasing Customer Loyalty Via Twitter
Customer Loyalty

Tweet Them Right: 3 Steps to Increasing Customer Loyalty Via Twitter

A little blue birdie can offer great opportunities to interact with and retain customers.
Christopher Hann
How to Be a Good Customer
Marketing Bootcamp

How to Be a Good Customer

Always remember that when you reach out to customer support, there's a human being on the other end.
Paul Jun
4 Customer-Service Mistakes You're Already Making -- and How to Correct Them
Customer Service

4 Customer-Service Mistakes You're Already Making -- and How to Correct Them

Here are a few customer-service mistakes your company may be making and how to correct them, so you can be on the path of providing a memorable experience for customers, rather than an awful one.
Philip Krim
Handling the Curveballs of Customer Support
Marketing Bootcamp

Handling the Curveballs of Customer Support

Here are a handful of troublesome scenarios you may come across, and some guidance on how to handle them.
Gregory Ciotti
Craft Brewers: This Is What Your Customers Want
Ready To Launch

Craft Brewers: This Is What Your Customers Want

Knowing who's buying craft beers will help you market to your target audience.
The No. 1 Marketing Strategy Businesses Need to Be Using
Marketing Bootcamp

The No. 1 Marketing Strategy Businesses Need to Be Using

Really good marketing begins and ends with your customer.
Jim Joseph