Customers: Page 3

Growing a Business

How to Shorten Your Sales Cycle With 9 Simple Steps

Boost revenue and enhance business efficiency with these strategies.

Business News

Early Bud Light Boycotter Kid Rock, Who Fired a Rifle at Cases of the Beer, Just Changed His Stance — Here's Why

The musician announced he's changing his tune — but photographic evidence suggests his boycott was tenuous from the start.

Business News

Panda Express Customer Attacks, Stabs Employee Over Food Order

The stabbed employee was taken to the hospital for their injuries and later released.

Marketing

4 Keys to an Unforgettable Customer Experience

Exceptional service goes beyond superficial platitudes and basic hospitality.

Thought Leaders

Why (and When) Customer Lifecycle Automation is Critical in Your Business

Many business owners understand the need to use automation to grow, but there's not as much awareness about implementing customer lifecycle automation.

Thought Leaders

She Was Down to Her Last $5. Now She Runs a Multi-Million Dollar Cupcake Business.

On this inspiring episode of "Behind the Review," listen to Mignon Francois's journey from living off of $5 to owning a multi-million dollar cupcake business and becoming a successful author.

Franchise

The Best Form of Marketing Is Totally Free. Here's How to Unlock It.

More than advertising and promotions, great customer service is the single most impactful factor to drive more business.

Leadership

How To Attract Premium Clients And Charge Accordingly — Even During Market Instability

Feel like you don't know how to set yourself apart and go high-end? Here's a three-step process you can use to get exceptional results.

Leadership

This Principle is the Secret to Making Your Customer Service Irresistible

Customers share a strong desire for recognition: to be seen, acknowledged and appreciated. If you incorporate this into your customer service approach, you're destined for success.

Thought Leaders

This Entrepreneur Needed an Affordable Vacation and Wound Up Inventing a Thriving Business

David Sodemann, co-owner of Boho Camper Vans, unveils his secrets to business success and how he maintains a close relationship with his customers even while they're on the road.

Marketing

Why This Business Metric is Crucial to Understanding Your Business

In the intricate tapestry of business metrics, CAC stands out not just as a measure but as a philosophy, guiding businesses toward both profitability and meaningful customer engagement.

Leadership

How to Make Your Customers (and Employees) Love Returns This Holiday Season

Holiday returns are dreaded by businesses and customers alike, here's how to make the process better for everyone.

Leadership

Don't Talk to Another Customer Until You Learn This Simple Customer Service Secret

Every customer is at the center of their own world. This simple realization can be your ticket to customer service transformation and excellence, as this customer service consultant and trainer explains.

Growing a Business

How the Seven Reasons Restaurant Group Won a Michelin Star by Telling a Mystical Story With Food

Seven Reasons co-owners Chef Enrique Limardo and Ezequiel Vázquez-Ger discuss the joy of problem-solving, the triumph of getting a Michelin star, and the power of creating an intentional culture in business.

Growing a Business

4 Surefire Ways to Be Exceptional With Your Customer Care

The better you are to your customers, the better they are to you. Here's how this lesson translates to business and why you should do the same.