But that's not true, is it? Isn't Twitter a fun, easy way to engage with customers, share updates about your company and stay up-to-date on news in real time?
During Twitter's fourth quarter earnings call, chief executive Dick Costolo said one of the reasons the company is experiencing slower user growth than expected is the tool's challenging design. Uh, for real?
We took to another social-media tool, Facebook, to ask readers what they think of Twitter. The results, to some peoples's surprise, was mixed.
So, let's make it official. Tell us what you really think about Twitter in the poll below.