⚡ Get All Content for 20% Off ⚡

The 3 Ways Roger Goodell Failed to Show Leadership in His Press Conference In trying to mute the criticism of the NFL's response to abuse cases, commissioner Roger Goodell showed surprisingly bad judgment.

By Ray Hennessey

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

NFL commissioner Roger Goodell held a press conference Friday, trying to stem the growing criticism of how he and the NFL failed to aggressively police itself in the wake of a string of domestic-abuse cases involving the Baltimore Ravens' Ray Rice, the Minnesota Vikings' Adrian Peterson and other players.

Instead, for three reasons, his statements provided the perfect example of what a leader should never do when faced with a crisis:

1. He spread the blame. Goodell talked repeatedly about how domestic abuse and child abuse exists in society. Indeed it does. Goodell doesn't run society. He runs the NFL. By making it a broader, societal issue, he seemed to be trying to deflect direct criticism of him and the league. In fact, in announcing the NFL would be working with the National Domestic Violence Hotline, he noted that the incident involving Rice punching out his girlfirend in an elevator had raised the volume of calls to the hotline. So, instead of addressing the eague's role as part of the national domestic-violence problem, he was trying to set up the NFL as part of the solution, taking credit for increased awareness of the issue. There may be a time for that, but it isn't now.

Related: How Business Is Regulating Good Behavior in the NFL

In addition, he kept talking about the complexities of dealing with the NFL Players Association, the union. The union has been pushing for due process for the players accused, as unions do. Goodell, though, is one of the most powerful commissioners in sports. He could have acted more aggressively under his own authority and made the conscious choice not to. The players will face the legal system, but a private entity can have its own rules. Back-handedly putting some of the blame on the NFLPA makes Goodell look like he doesn't have control of the situation.

2. He offered no solutions. Goodell's biggest response to the crisis was a commitment to bring in outside experts to help write new policies. That seems somehow flat when compared with the circumstances around the high-profile cases. Is it true that re-writing some standards of behavior for players would have prevented Peterson from beating up his 4-year-old son with a stick? Would it have stopped Rice from knocking his girlfriend -- now wife -- to the ground? One would think that laws and the standards of human behavior would serve as a great regulator to players, far more than black-and-white lines of rules fought over by lawyers, team owners and the NFLPA.

Related: When Company Culture Becomes Discrimination

What's more, as flaccid as his proposals were, they are also coming too slowly. Goodell says the new standards of conduct will be in place by the Super Bowl. Put aside that the big game doesn't happen until the beginning of next year. That timeline places these new standards on a calendar tied to the NFL's playing schedule. Football is a game, but these actions are not. Drafting new rules could have been done already. How hard is it to type up a sentence like, "If any player beats his children, he can't play our game anymore" and move on? Goodell could have set a more aggressive deadline, but, again, he chose to leave aggressiveness out of the league's response.

3. He dismissed calls for his resignation. Goodell acknowledged his mistakes, then became the only man in America to say he hasn't given any thought to his resignation. He made a point of telling reporters that he has the support of the owners. He mentioned his discussions with sponsors. There wasn't a sense that the buck stops with him, or with anyone at the NFL, for that matter. Instead, he brushed aside the calls for his resignation as if they were simply an unwelcome distraction.

But there are serious questions about Goodell's leadership (or else we wouldn't be writing about it, no?). True leaders consider their own roles in these kinds of crises, but Goodell came across as believing he is the only one who can make sure the league fixes its abuse problem. That ignores the fact that the problem has worsened under his own watch.

Related: Leadership, Accountability and the D-Day Letter Ike Never Sent

Ray Hennessey

Former Editorial Director at Entrepreneur Media

Ray Hennessey is the former editorial director of Entrepreneur.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

The Remote Side Hustle a 43-Year-Old Musician Works on for 1 Hour a Day Earns Nearly $3,000 a Month: 'All From the Comfort of Home'

Sam Ziegler wanted to supplement his income as a professional drummer — then his tech skills and desire to help people came together.

Business News

Costco CFO Reveals Uncertain Fate of $1.50 Hot Dog and Soda Combo

CFO Richard Galanti reveals that the price will stay the same — but only "for a while."

Business News

The Most Unexpectedly Popular Side Hustle of the Decade Has Low Startup Costs and High Markups

A new report shows that vending machines are a popular investment — and the industry is set to grow up to $3 billion by 2031.

Marketing

Ever Wonder Why Certain Websites Rank Higher Than Yours? This SEO Expert Reveals The Secret to Dominating Search Results

It's often the smart use of SEO, now supercharged with AI, particularly in keyword optimization.

Business News

AI Is Impacting Jobs. Here Are the Gigs Affected the Most, According to an Analysis of 5 Million Upwork Postings

The researcher said in the report that freelance jobs were analyzed first because that market will likely see AI's immediate impact.

Leadership

Former Interrogator Shares 5 Behaviors Liars Exhibit and How to Handle Them

Five deceptive behaviors to look for and how to respond to those behaviors when you encounter them.