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Doctors Express

2014 Franchise 500
At a Glance

Products & Services: Urgent-care services

Number of Locations: 69

Total Investment: $743K - $1.1M

Founded: 2005

Began Franchising: 2008

About Doctors Express

Doctors Express was founded in 2005 by Dr. Scott Burger, a board-certified emergency-room doctor. The company began franchising in 2008. Each location offers urgent-care services, including treatment for acute illnesses and non-life-threatening injuries, minor surgical care, x-ray and laboratory services, travel vaccinations and pharmacy services.

Franchise Units

Year U.S. Canadian International Company Owned
2013 69 0 0 0
2012 52 0 0 1
2011 39 0 0 1
2010 10 0 0 1
Where Seeking Franchisees: Franchisor is seeking new franchise units throughout the U.S.

Startup Costs, Ongoing Fees and Financing

Total Investment: $743,000 - $1,124,500
Franchise Fee: $55,000
Ongoing Royalty Fee: 6%
Term of Franchise Agreement: Term of agreement renewable
Financial Requirements
Net Worth: $700,000
Liquid Cash Available: $350,000
Number of employees needed to run franchised unit: 8. Absentee ownership of franchise is allowed. (80% of current franchisees are owner/operators).
Financing Type In-House Third Party
Franchise Fee
Startup Costs
Accounts Receivable

How This Franchise Supports Franchisees

Training: Available at headquarters: 1 week. At franchisee's location: 1 week. At master locations : as needed.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives, Lease Negotiation
Marketing Support: Co-op advertising, Ad slicks, National media, Regional advertising,

Franchise Ranking History

Franchise 500®: #264 (2014), #405 (2013),
Top New: #34 (2013),

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