Get All Access for $5/mo

ChatGPT Users Report Mass Outage, OpenAI Says It's 'Investigating' ChatGPT's outage was first reported early Tuesday morning.

By Emily Rella

ChatGPT faced mass outages early Tuesday morning that left many users unable to use the tool.

Users took to X to complain about the unavailability of the tool, joking that they would now have to use their "own brains" to get anything productive done during the day.

The bug was originally identified around 12:21 a.m. PDT, according to OpenAI's service status website.

Related: Scarlett Johansson 'Shocked' That OpenAI Used a Voice 'So Eerily Similar' to Hers After Already Telling the Company 'No'

The issue was marked as "resolved" around 4:45 a.m. PDT but as of 7:33 a.m., the company said that the service was still unavailable for some users and OpenAI was investigating.

Around 11:15 a.m. EST, Entrepreneur attempted to use ChatGPT, but received an error message saying that the tool was experiencing "exceptionally high demand" and was encouraged to "try again later."

Though it's unclear how many users were affected by Tuesday's outages, it's estimated that the AI tool has an average of over 180 million users monthly.

OpenAI, ChatGPT's parent company, has been involved in numerous controversies since co-founder Sam Altman was fired in November 2023 before being rehired one week later.

Former OpenAI board member Helen Toner said during a TED AI Show last month that Altman's dismissal was partly because he was "withholding information" and "misrepresenting things that were happening at the company."

Related: Now that OpenAI's Superalignment Team Has Been Disbanded, Who's Preventing AI from Going Rogue?

Most recently, actress Scarlett Johansson lawyered up against Altman and OpenAI after alleging the company used her voice and likeness for its latest bot without her permission, calling the voice "eerily similar" to her own which left her "shocked, angered and in disbelief."

This is a developing story.

Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business Solutions

Increase Productivity with This Microsoft 365 Subscription, Now $25 Off

It can make the entrepreneur life a lot easier.

Business News

Apple Pay Later Is Ending. Here's What's Taking Its Place.

The program was available for less than a year.

Leadership

This Artist Answered a Businessman's 'Powerful' Question — Then His Work Became 'the Poster Child for Juneteenth': 'Your Network Really Becomes Your Net Worth'

Reginald Adams was the executive director of a Houston-based art museum for more than a decade before he decided to launch his own public art and design firm.

Leadership

Harvard Business School Professor Says 65% of Startups Fail for One Reason. Here's How to Avoid It.

Team alignment isn't nice to have -- it's critical for running a successful business.

Business News

Here's What Companies Are Open and Closed on Juneteenth 2024

Since it became a holiday in 2021, Juneteenth has been recognized by some major corporations as a paid day off.

Growing a Business

I Hit $100 Million in Annual Revenue by Being More Transparent — Here Are the 3 Strategies That Helped Me Succeed

Three road-tested ways to be more transparent and build relationships that can transform your business — without leaving you feeling nightmarishly over-exposed.