Get All Access for $5/mo

Jewelry Store Customer Trapped in Safe Room for 10 Hours Overnight The man was checking his safety deposit box when he got trapped inside the 20-by-40-foot space.

By Sam Silverman Edited by Jessica Thomas

Key Takeaways

  • The 23-year-old man was accidentally locked inside the vault by employees.
  • Firefighters responded to the scene soon after, but freeing the customer proved difficult.

Opinions expressed by Entrepreneur contributors are their own.

A 23-year-old man found himself locked inside a safe room in New York's Diamond District for nearly 10 hours.

The jewelry store customer was checking his safety deposit box in a DGA securities vault in the basement of 580 Fifth Avenue, which houses several jewelry vendors and vaults, at around 8 p.m. Tuesday. Employees locked the door from the outside, not knowing he was inside, according to ABC News.

Once the door was closed, it could not reopen until the following day.

RELATED: Couple Celebrating Anniversary Finds 1.90-Carat Brown Diamond. But How Much Is It Actually Worth?

The 20-foot by 40-foot secure room "was closed by the people that own the vault," firefighters told the outlet. "Once the door is closed after 7 p.m., it locks automatically. It's on a timer mechanism. It does not reopen until a certain time passes."

Firefighters were alerted of the incident and spent 10 hours cutting through 30 inches of concrete, only to be met with metal plating. With torches needed to cut through the metal and the morning approaching, firefighters decided to wait until the doors automatically opened.

The man was freed around 6:15 a.m. on Wednesday.

RELATED: This Founder Took Her Jewelry Blog From Side Hustle to Multimillion-Dollar Company. Here's How She Made The Clear Cut.

He was on the phone with the rescue team during the ordeal and was evaluated and released, according to ABC News.

More than 90% of diamonds in the United States come through New York's Diamond District, located on West 47th Street, between 5th and 6th Avenue, according to the Diamond District's official website. The Diamond District produces $400 million in sales on average daily and generates $24 billion in sales annually.

Sam Silverman

Content Strategy Editor

Sam Silverman is a content strategy editor at Entrepreneur Media. She specializes in search engine optimization (SEO), and her work can be found in The US Sun, Nicki Swift, In Touch Weekly, Life & Style and Health. She writes for our news team with a focus on investigating scandals. Her coverage and expertise span from business news, entrepreneurship, technology, and true crime, to the latest in entertainment and TV news. Sam is a graduate of Lehigh University and currently resides in NYC. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

How to Connect With Buyers and Get Your Products on Store Shelves, According to the Founder of Daring and Cadence

Ross MacKay, founder and original CEO of the plant-based food company Daring Foods and co-founder of performance beverage brand Cadence, shares the strategies that have landed his products in over 40,000 stores nationwide.

Devices

Maintain Professional Boundaries with a Second Phone Number for $25

Keep your business and personal communications separate with Hushed—and save an extra $5 for a limited time.

Growing a Business

Being a Good Manager Isn't Enough — Here Are 5 Leadership Skills That Will Keep Your Employees Around

The article outlines five key leadership skills — engagement culture, effective staffing strategies, AI utilization, shared team reality, and work-life balance — that can improve team performance and reduce turnover, fostering sustainable growth and innovation.

Starting a Business

How to Find the Right Programmers: A Brief Guideline for Startup Founders

For startup founders under a plethora of challenges like timing, investors and changing market demand, it is extremely hard to hire programmers who can deliver.

Starting a Business

'Wait, I Have to Pay to Donate to You?' How Nonprofits Are Flipping the Script With 'For Profit' Strategies to 10X Their Impact

Spiraling donations and outdated dogmas around fundraising and operating costs have left many charities struggling to stay afloat. Some are trying new strategies to make money.