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eBay Is Laying Off 1,000 Employees — About 9% of Its Workforce. Read the Memo Its CEO Sent to Staff. CEO Jamie Iannone announced the cuts Tuesday.

By Jyoti Mann

Key Takeaways

  • eBay is laying off 1,000 employees — about 9% of its workforce.
  • CEO Jamie Iannone announced the cuts Tuesday in a memo sent to staff, shared on its website.
  • The online retailer blamed the move on headcount and expenses outpacing the growth of its business.
Harry Murphy | Getty via Business Insider
Jamie Iannone announced the layoffs in a memo on Tuesday.

This article originally appeared on Business Insider.

eBay is cutting 1,000 jobs — a reduction of about 9% of its workforce.

CEO Jamie Iannone told employees in a memo Tuesday that it would make the latest round of layoffs so it could be "more nimble."

Iannone pointed to its expenses and headcount eclipsing the growth of its business in the memo shared on the company website. He also said it would also "scale back" on the number of contractors it hires.

The e-commerce giant laid off 500 workers last February, which was about 4% of its workforce. In November, the company posted a third-quarter revenue of $2.5 billion, up 5% year over year.

The eBay chief said in the memo, "Despite facing external pressures, like the challenging macroeconomic environment, we know we can be better with the factors we control. While we are making progress against our strategy, our overall headcount and expenses have outpaced the growth of our business."

Iannone warned investors in a post-earnings call in November that it was witnessing "softening consumer trends" early in its fourth quarter. He added that it could see a "more muted seasonal uptick over the holidays."

eBay's latest job cuts come amid a fresh wave of mass layoffs in the tech industry this year. Google axed over 1,000 workers this month and Amazon let go of hundreds of employees at Prime Video and MGM Studios and a further 500 people at its streaming platform Twitch.

Read the full memo the CEO sent to employees below.

Team,

We are on a path to building a stronger eBay for the future — one that is growing, and resilient in the face of any challenge. Over the past three years, we made fundamental changes in our experiences across categories and accelerated the pace of innovation at eBay. In areas where we're investing, we are seeing consistent increases in customer satisfaction and a meaningful improvement in our growth relative to the market.

Our strategy is the right one, but there is more we can do to ensure our success. We need to better organize our teams for speed — allowing us to be more nimble, bring like-work together, and help us make decisions more quickly. Today, I am sharing news about changes we are implementing to better position eBay for long-term, sustainable growth.

The most significant and toughest of these decisions is to reduce our current workforce by approximately 1,000 roles or an estimated 9% of full-time employees. Additionally, we plan to scale back the number of contracts we have within our alternate workforce over the coming months. These are not actions we take lightly — and we recognize the impact they will have on all eBayers. We have to say goodbye to people who have made so many important contributions to the eBay community and culture, and this isn't easy.

The Need for Change

Despite facing external pressures, like the challenging macroeconomic environment, we know we can be better with the factors we control. While we are making progress against our strategy, our overall headcount and expenses have outpaced the growth of our business. To address this, we're implementing organizational changes that align and consolidate certain teams to improve the end-to-end experience, and better meet the needs of our customers around the world.

Next Steps

Shortly, we will begin notifying those employees whose roles have been eliminated and entering into a consultation process in areas where required. Leaders will communicate the news directly via Zoom, and your VP or eLT member will send an email once the notifications in their group have been completed.

We request that all U.S. employees work from home on January 24th to provide some space and privacy for these conversations. We're committed to treating everyone with respect and empathy through this transition and providing impacted employees with support and resources.

Looking Ahead

These changes are difficult, but I'm confident that by working together we will become stronger than ever. In the months ahead, you will see a more focused, agile, and responsive eBay — one that is better positioned to advance our purpose of creating economic opportunity for all.

Thank you,
Jamie

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