'Whether It's Stained, Ripped, Whatever': Target Is Accepting Used Children's Clothing Returns For A Full Refund, According to Several Viral TikToks TikTokers are testing out the policy with the popular Target toddler brand Cat & Jack.

By Emily Rella

Getty Images

Some retailers, like Zappos and Nordstrom, are praised for their generous return policies, regardless of how damaged or defective an item may be, while other brands, such as Lululemon, will even fully replace an item if it rips with a brand new one.

Now, all eyes are on Target after one savvy mom went viral for sharing that the retailer will refund damaged and outgrown children's clothing within a warranty period.

A video on TikTok by shopper Jazmine Valdivia, which has amassed over 1.2 million views on the platform, is making its rounds again after her claims that popular Target toddler brand Cat & Jack fully refunded her hundred of dollars for the clothing that her kids had outgrown.

@jazminevaldiviaxo If youre a mom & shop Cat & Jack at Target …This is for you ? Their 1 year warranty works!! #catandjacktarget #catandjackwarranty #catandjackkids #targetlovers #targetshopping #foryou #momblogger ♬ original sound - Jazminevaldivia

"There is a one-year warranty that Cat & Jack offers," Valdivia tells viewers. "If your kid outgrows the clothes, whether it's stained, ripped, whatever it is, they'll refund you so that you can purchase more clothes."

She then brings viewers into the store as she attempts to return a massive bag of clothing and shoes she's accumulated from her three children, showing two separate receipts of refunds totaling over $537.

Commenters flooded Valdivia's page, questioning the policy, the ethics, and whether or not it actually works.

"I have issues with this," one user said bluntly. "My biggest one is these will be trashed when you could've donated them to children in need."

"Cat & Jack probably repurpose the clothing to make new ones, but people are too 'embarrassed' smh lol sounds eco-friendly to me," another offered in opposition.

According to Cat & Jack's section on Target's website, the brand guarantees that clothes will last in quality for one full year and will offer a full refund within that year if the customer keeps the receipt.

Another TikToker, Sandra Puente, posted a similar video of going to Target to process her Cat & Jack refunds, ending up with a credit for $150.

@_sandrapuente Why didnt anyone tell me about this policy before? #foryou #fyp #foryoupage #couple #shopping #target #targetrun #catandjackwarranty #catandjackreturnpolicy #catandjacktarget #toddlermom #unx100to #grupofrontera #minivlog #shoppingtime #momsoftiktok #girlmom @target ♬ un x100to - Grupo Frontera & Bad Bunny

"We just got our baby her summer clothes, I guess," Puente joked.

Target's general return policy notes that "items that are opened or damaged or do not have a receipt may be denied a refund or exchange."

"If you're not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund," the company says.

Target reported a Q2 2023 revenue of $25.32 billion on Wednesday, with net income dropping $950 million from the same time one year ago.

Entrepreneur has reached out to Target for more information.

Wavy Line
Emily Rella

Entrepreneur Staff

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

Editor's Pick

A Father Decided to Change When He Was in Prison on His Son's Birthday. Now His Nonprofit Helps Formerly Incarcerated Applicants Land 6-Figure Jobs.
A Teen Turned His Roblox Side Hustle Into a Multimillion-Dollar Company — Now He's Working With Karlie Kloss and Elton John
3 Mundane Tasks You Should Automate to Save Your Brain for the Big Stuff
The Next Time Someone Intimidates You, Here's What You Should Do
5 Ways to Manage Your Mental Health and Regulate Your Nervous System for Sustainable Success

Related Topics


4 Ways CEOs Can Overcome Decision Fatigue

Here are four tried-and-true methods to combat decision fatigue.

Health & Wellness

8 Mental Health Habits Every Entrepreneur Should Be Practicing

If you want to avoid burnout and live a healthy, yet still productive life, it's important to make your mental health a priority.

Growing a Business

How to Build a Thriving Community That Will Skyrocket Your Business

Build a strong community, and transform your business with these proven strategies.

Business News

'Do You Hate Me?': High School Teacher Shares Wild Emails He Receives From Students

Jordan Baechler teaches high school students in Ontario, Canada.

Business News

Hedge Fund Pays NYC Interns $20,000 a Month on Average, Sent to Lavish Palm Beach Kickoff

Citadel is known for its over-the-top parties and company retreats.