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Woman Tracks Missing Luggage on 'Sketchy' Journey to Apartment Complex After United Airlines Flight Valerie Szybala landed in Washington D.C. on a flight from Chicago but her bag ended up in a residential apartment complex near the dumpster.

By Emily Rella

Opinions expressed by Entrepreneur contributors are their own.

In the midst of mass flight cancelations and delays amid a slew of winter storms and other operational issues, many U.S. passengers have found themselves separated from their luggage and belongings.

Now, one passenger is going viral for tracking her luggage via AirTag — a journey that lead her to the suburbs, a McDonald's, and, eventually, reunited with her belongings.

Passenger Valerie Szybala landed at Reagan National Airport in Washington D.C. on a flight from Chicago when she was told that her bag hadn't made it. Uniter Airlines said it would be sent to her home.

Related: Apple AirTags Have Become A Lost Luggage Savior

On Twitter, Szybala documented how she first found out her bag was not, in fact, en route to her but instead had been sitting by a set of dumpsters behind an apartment complex for over a day and accused the airline of "lying," noting that her AirTag had shown photos of other empty bags next to hers.

"Folks please share so other United passengers who lost their bags know this may be their fate," she said.

She attempted to talk to a United employee via message who told her to "calm down" and claimed the bag was at the delivery distribution center.

Days later, her bag appeared at a McDonald's, then back at the same apartment complex, and eventually ended up at a suburban shopping center.

Valerie was finally reunited with her bag at January 2, explaining what happened after she showed up at the apartment complex to take matters into her own hands and bringing a local news crew to help her.

"The dude who picked up was around the corner, so he drove back to meet me near the building. He looked a little surprised to have two news crews filming," she explained. "He asked if he was in trouble or something, but at that moment I was too happy to have my bag back to ask more questions."

Szybala said she suspected that the employee was not telling the truth and that she's still searching for answers, noting that the other bags had reportedly been brought back inside which she said was "sketchy."

She's urging customers moving forward to not choose the delivery option if given an option for receiving luggage that passengers are separated from and called her tracking device a
"lifesaver."

Looks like Szybala's luggage has seen more travel in 2023 than most passengers.

Emily Rella

Senior News Writer

Emily Rella is a Senior News Writer at Entrepreneur.com. Previously, she was an editor at Verizon Media. Her coverage spans features, business, lifestyle, tech, entertainment, and lifestyle. She is a 2015 graduate of Boston College and a Ridgefield, CT native. Find her on Twitter at @EmilyKRella.

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