After Ad Platform, now eWallet; Flipkart is on a launching spree The Digital wallet is for Flipkart-Only transactions.

By Ritu Kochar

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

Flipkart

India's largest e-commerce company, Flipkart launched its own digital wallet by the name "Flipkart Money' on Thursday. Probably the only thing left for Flipkart to add to its list of services, this digital wallet can be used for Flipkart only transactions.

Flipkart Money has been launched on the company's Android app, where users can hold a balance of Rs 10,000 at a time. It is expected to expand to other platforms in few weeks. Consumers can top up the wallet with a maximum of Rs 25,000 a month using their credit cards, debit cards or via net banking. Cash can be withdrawn from the wallet to the cards or the bank account. Money is part of Flipkart Wallet, which includes WS Retail Credit (the biggest seller on Flipkart), gift cards and other bank cards saved on the online retailer's platform (ET).

With the aim to have a more organized method of payment and cutting significant costs related to handling cash on product returns, it is also a great opportunity for Flipkart to tap this growing market and compete with rivals like PayTM and MobiKwik. Digital wallets industry in India, still in its initial stages, has been able to gather millions of customers under its umbrella. With 135 million wallet users, PayU Money, Paytm, MobiKwik, Oxigen and My Mobile Payments have captured around 70% of the market revenue, in no particular order (6Wresearch).

Where previously Flipkart has used cash on delivery for most of its payments other than bill and pre-paid mobile payments, this move means huge numbers for Flipkart given its million user platform. PayTM's market is still very small when compared to Flipkart and yet fewer than 5% of its transactions are cash on delivery.

Cash on delivery is the most reliable form of online transaction in India and hence most used. Yet, it is not free from cons when it comes to quick refunds. On an average, 15% of ecommerce shipments end up in returns, according to experts tracking the industry. With Flipkart money people can enjoy benefits like single click payments, cash backs and enticing discounts. Other than this regular cash back services ensure that the customer is not leaving the platform.

Flipkart has been trying to enter this market for some time now. The closed wallet was launched in 2011 but due to RBI regulations, it was only able to hold transactions for WS Retailers only. It tried launching its own e-wallet in July 2013 by the name PayZippy, but proved to be unsuccessful when applied for the license. It was shut in November 2014.

The beginning of commerce advertising?

Just when we thought Flipkart cannot come up with new ways to make money, it came up with 'Brand Story Ads'. Its own advertisement platform, it already has 50 brands on board. The brands that have signed up for the ad campaigns include Yes Bank, L'Oreal, Micromax, Intel, Gillette, Datsun and Sony.

"With Brand Story Ads, we are offering a platform where the brands can target and engage with largest qualified commerce audience in the country at the right time for the right intent," Flipkart Senior VP Ravi Garikipati said.

The company positions Brand Story Ads as an interactive story format with content images and product guides that enables brands to tell their stories in a crisp and impactful manner.

Along with the brands that retail on Flipkart, this service will also be available to other non-retailing brands in sectors like real estate, FMCG, BFSI, auto, and telecom etc, the statement said.

"With the launch of Brand Story Ads, Flipkart has introduced a new form of advertising called - Commerce Advertising. Commerce Advertising delivers a holistic view of consumer's purchase journey post ad interactions and highlight effectiveness of the advertising campaigns," the statements said.

Ritu Kochar

Former Staff, Entrepreneur India

Ritu used to work as a Feature writer for Entrepreneur India.
Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

News and Trends

Nourish You Secures INR 16 Cr in Series A Funding Led by SIDBI Venture Capital

The brand will use the fresh capital to scale operations, enhance retention, expand globally, diversify its superfoods and protein portfolio, and integrate AI-driven technology for personalised consumer experiences and deeper engagement.

Science & Technology

How Can Marketers Use ChatGPT? Here Are the Top 11 Uses.

With the recent developments in AI and the popularity of ChatGPT, you may want to integrate AI into your marketing practices. Find out how.

Business News

'Done a Lot of Difficult and Significant Things': Elon Musk Says These Current and Former CEOs Are the 'Smartest'

The once icy relationship between Elon Musk and Jeff Bezos has appeared to thaw.

Marketing

5 Ways ChatGPT Will Impact Digital Marketing

ChatGPT is creating ripples across the digital landscape right now. Here are five ways it can benefit your ads, campaigns and marketing strategies.

Starting a Business

A Teen With Cerebral Palsy Pitched a Creative Product in School. He Got a B- — Then Grew the Business to $5 Million a Year Anyway.

Drew Davis, founder of Crippling Hot Sauce, uses humor and business to make a major impact.