Get All Access for $5/mo

How This Healthcare Startup Founder Moves His Business Forward As a business owner, one of your main duties is knowing when to cut-out limitations.

By Jason Saltzman

Opinions expressed by Entrepreneur contributors are their own.

In this video, Entrepreneur Network partner Jason Saltzman talks with Rob LaHayne, the founder of TouchCare, which focuses on helping employees better understand their insurance plans. LaHayne describes TouchCare as a healthcare concierge business.

LaHayne notes that he learned quickly that as the head of a business you may need to shut down operations. As difficult as that can be, it is part of the responsibilities of an entrepreneur. He also discusses some of the difficulties associated with eliminating bad actors in his business, then breaks down the necessity of addressing problems early and not allowing them to ferment over time.

LaHayne stresses that entrepreneurs should take the time to delineate between your work and home lives. LaHayne is a father, and he and his spouse always prioritize their young child when a need arises, no matter the circumstances.

Click play to hear more.

Related: What Are You Willing to Do to Hire the Right People?

Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio content distributed across all digital platforms for the business genre.

EN is partnered with hundreds of top YouTube channels in the business vertical. Watch video from our network partners on demand on Roku, Apple TV and the Entrepreneur App available on iOS and Android devices.

Jason Saltzman

Startup Mentor, Entrepreneur, CEO of Alley

Jason Saltzman is a seasoned entrepreneur with a background in sales and marketing. Through his role as CEO of Alley and as a TechStars mentor, he advises hundreds of startups, offering real-life practical application and creative marketing advice.  

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

Tesla Is Now Worth More than Toyota, Ferrari, General Motors, Porsche, and Ford Combined

Tesla has added $250 billion to its value since the presidential election.

Starting a Business

From Side Gig to 6-Figure Success — How I Built a Thriving Home-Based Business as a Busy Family Man

I've made over $17,000,000 for clients worldwide and brought in multiple six figures for myself, all while barely leaving my kitchen.

Growing a Business

How to Choose The Right Insurance Broker to Grow Your Lower to Mid-Market Company in 2025 and Beyond

Private, client-focused insurance firms matter more than ever in 2025 — here's why.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Leadership

'We Want to Be the Best': NFL Quarterback Jameis Winston and Business Partner Danny Cortenraede Share Their Plan to Help Startups Win

The Cleveland Browns quarterback has teamed up with VC investor Danny Cortenraede to elevate the game for up-and-coming entrepreneurs.

Thought Leaders

Why the Future of Digital Design Needs to Be Trauma-Informed

Online interactions can create stress responses in users, but if designers and developers received trauma-informed training, the benefits would go well beyond "do no further harm."