Coming Out of the Pandemic Stronger Nicole Walters, CEO and founder of Inherit Learning Company, chats with Nicole Gibbons, CEO and founder of Clare, about navigating the pandemic and building a stronger business.

By Nicole Walters

Opinions expressed by Entrepreneur contributors are their own.

Nicole Walters, founder and CEO of Inherit Learning Company and star of USA Network's She's The Boss, recently spoke with Nicole Gibbons, CEO and founder of Clare, about how the shift from in-office to at-home affected her business.

The pivot, Gibbons says, went pretty smoothly thanks to various tech collaboration tools, and it really highlighted something that Gibbons has always believed is vital to success: processes.

"Don't underestimate the importance of planning and process," she told Walters. "When you're early stage, you're sort of figuring things out as you go along, which is to be expected. But I'm a big proponent of 'If you fail to plan, you plan to fail.'"

Gibbons believes it is crucial during good times and bad to have a plan of action that everyone on the team understands. Having a system internally and externally with outside vendors will make your business operate much more efficiently and keep everyone moving toward that same communal goal. Processes provide clarity and the all-important forward momentum.

"Develop processes that can be repeated and can scale as your business grows," she says.

Nicole Walters

Founder & CEO Inherit Learning Company and Star of “She’s The Boss” on USA Network

Nicole Walters is a former top-selling corporate exec who quit her six-figure sales job in front of 10,000 people, took what she knew and built a million-dollar business in one short year. Walters is the Founder & CEO InheritLearning.com and star of She’s The Boss. All episodes of She’s The Boss are available now on USANetwork.com and the USA Network app.

More from Prepare to Succeed

Succeed by Staying Flexible in Business

Building Confidence While Building Your Business

How to Use Technology to Keep Your Teams Connected

How to Find the Right People to Power Your Small Business

Editor's Pick

Related Topics

Business Ideas

This Teacher Sells Digital Downloads for $10. Her Side Hustle Now Makes Six Figures a Month: 'It Seems Too Good to Be True, But It's Not.'

When one middle school teacher needed to make some extra income, she started a remote side hustle with no physical products and incredibly low overhead. Now she brings in six figures each month, and offers courses teaching others how to do the same.

Leadership

Great Leaders Must Be Great Coaches — Here's How to Become One

To be a successful leader, you must become an expert in how to help others grow and develop. Here's a research-driven approach for entrepreneurial leaders to coach and effectively develop their teams.

Living

'I Haven't Ticked All the Boxes Yet.' Hilary Duff Reveals Her Next Venture After More Than 2 Decades in the Spotlight — and the Surprisingly Relatable Key to Her Enduring Success

The actor talks entrepreneurship, secrets to success and her latest role as chief brand director for Below 60°, a product line of air fragrances.

Business News

An Ivy League University Is Teaching the Secret of Taylor Swift's Success

Several major universities have added courses dedicated to studying Swift's star power.

Leadership

How to Win Over the Room With Effective Persuasion Skills

The art of persuasion is not just about the notes, the data, and the pitch; it's about creating a connection that resonates with the audience. We explore how a blend of story, active listening, and genuine interaction can not only capture attention but also win hearts and minds, setting the stage for achieving success in any meeting.