The Genius Solution to One City's Pavement Problem: Make the Potholes Tweet Talk about driving a point home.

By Kim Lachance Shandrow

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

P4 Ogilvy & Mather and Telemetro Reporta

Pissed potholes in Panama City are stirring up a tweetstorm.

"I feel terrible. I just caused tire damage to an old lady's car," a pothole in the bustling capital metropolis tweeted recently. "Accept it: I'm an epidemic!" another tweeted. "Will there be a cure for this outbreak of holes?"

The potholes -- outfitted with RF transmitters and pressure sensors that trigger tweets whenever vehicles roll over them -- are complaining in 140-character rants. Their kvetches are coming from a 2,290-follower Twitter account called El Hueco Twitero (The Tweeting Pothole).

Related: New Dove Campaign Aims to Cleanse Twitter of Rampant Trolling and Hate Speech

Their beef: The city's building boom gave rise to a stunning skyscraper-studded skyline, but it left the surrounding streets a wreck. Many roadways remain unfinished, riddled with loose rocks, dangerous ditches and muddy muck. The target of their vitriol: The Panama City Ministry of Public Works (MOP), the entity responsible for cleaning up the mess. Lucky MOP. It automatically gets @ tagged -- publicly called-out -- in every whiny tweet.

The creative minds behind the Tweeting Pothole initiative are from ad agency P4 Ogilvy & Mather and Telemetro Reporta, a popular local newscast. Enough commuters vented their frustrations about the crummy roads to the news show for its reporters to take action, planting the peeved potholes along the city's worst streets, cameras rolling all the while. And what a brilliant story they got and continue to get, cranky auto-tweet after cranky auto-tweet.

Related: Afraid of Sharks? No Problem. Just Check Twitter.

Telemetro Reporta scored more than just a juicy community action scoop. It successfully tweet-shamed the department of public works into repairing the rough roads, well, at least a few of them so far.

Strategically griping on Twitter -- it beats writing a letter to your local public servant. We'd love to see more effective tweetstorms like this that don't just blow hot air, that spur positive change.

For a closer look at the innovative campaign, roll the video below:

Related: How to Tweet With Purpose

Kim Lachance Shandrow

Former West Coast Editor

Kim Lachance Shandrow is the former West Coast editor at Entrepreneur.com. Previously, she was a commerce columnist at Los Angeles CityBeat, a news producer at MSNBC and KNBC in Los Angeles and a frequent contributor to the Los Angeles Times. She has also written for Government Technology magazine, LA Yoga magazine, the Lowell Sun newspaper, HealthCentral.com, PsychCentral.com and the former U.S. Surgeon General, Dr. C. Everett Coop. Follow her on Twitter at @Lashandrow. You can also follow her on Facebook here

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Related Topics

Side Hustle

Getting Laid Off Allowed Him to Focus on His Sentimental Side Hustle. Now He's on Track to Earn Over $700,000 in 2024.

Alaa El Ghatit wasn't fulfilled at his day job. So he started LifeOnRecord to help people record memories and well wishes.

Thought Leaders

Why Successful People Never Second Guess Themselves — and 5 Strategies to Help You Get Rid of Indecision

Making smart and swift decisions is a hallmark of success. But how do we do it well?

Business News

Should CEOs Take a Pay Cut to Avoid Layoffs and Cutting Jobs? It's Complicated, Experts Say

Former Nintendo CEO Satoru Iwata famously took a 50% pay cut in 2013 to avoid layoffs and pay employee salaries.

Side Hustle

20 Side Hustle Ideas for Summer 2024: Part One

Instead of spending money this summer, prepare now to make extra cash through the following side hustles while still enjoying your free time.

Starting a Business

4 Hard Truths You Must Accept to Become Successful

As you buckle up for entrepreneurship, remember – it's not just a journey but an epic adventure towards enduring achievement in the dynamic business world.