Customer Feedback - Page: 4

Do This One Thing Before You Start Building Your Business

If you haven't gotten in front of your customer base and received feedback, you should.

3 Essentials for Safeguarding Against Sloppy Product Execution

Nobody sets out to do poor work. Procedures are how you avoid mistakes you can't afford.

Aaron Price

This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London

Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.

Gene Marks

7 Data Sources You Should Absolutely Be Plugging into Your CRM

Your CRM is your secret weapon, if you're filling it with the right data.

Angela Ruth

One of Tinder's First Employees Explains 5 Marketing Musts as You Grow From Startup to Global Empire

Here are five marketing constants that can help every brand be successful, no matter how big or small.

3 Steps to Build the Next Great App

Even online, you get one chance to make a good first impression. Your mobile storefront has to meet user expectations the first time.

Linda Tong

When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney

The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.

Gene Marks

This Business Thrived When It Made Blog Content a Cornerstone of Its Marketing Strategy

Start simple, then hone in on your audience and ask for their feedback.

Will Caldwell

Why Twitter's Latest Fumble Led to #WomenBoycottTwitter

Twitter's handling of abuse is under fire once more after suspending actress Rose McGowan's account.

Nina Zipkin

Why Your Marketing Department Might Need an Unlikely Hero

Remember "The Phantom Tollbooth"? Maybe you need a change agent like Milo.

Damage Control: 6 Ways to Respond to Negative Reviews

Entrepreneurs share what they do when customers tell the world they messed up.