Customer Feedback

Customer Feedback

How You Can Take Advantage of Twitter's New 'Customer Feedback' Tool

This new tool allows brands to privately solicit feedback from customers. How will this benefit you?
Customer Satisfaction

Improve Your Great Idea by Listening to What Your Customers Tell You

You need unshakeable confidence to start a business and a lot of humility to make it succeed.
Feedback

Giving Feedback Is Far Better Than Giving an iPad. Just Sayin'.

Helping others to be the best they can be is the best gift you could ever give.
Crowdsourcing

What Kylie Jenner's Hair Color Can Teach Brands About the Power of Crowdsourcing

The reality TV star let fans pick which shade of blue she should dye her tresses via social media.
Customer Relationship Management

7 Habits of Remarkably Authentic Brands

First and foremost, really, really listen to your customers.
Customer Feedback

You Never, Ever Want to Run Your Business Like Gogo

Selling people something that surprises them when it works is no way to cultivate customer loyalty.
Customer Feedback

7 Ways to Use Negative Customer Feedback to Beat the Competition

You can learn a lot about -- and how to improve -- your company from unhappy customers.
Marketing

What the Smartest Startups Are Getting Right in Marketing

Learn how to create cultures of user experience and feedback from these young entrepreneurs.
live streaming

What Do Your Customers Really Want? Use Live Streaming to Find Out Faster Than Ever Before.

Here are four fast ways to truly understand your audience using this great video tool.
Product Ideas

Take 4 Steps Back to Move Your Small Business Forward

Find out what it means to invest 'from the inside out,' so your payoff will be well worth the grind.
Take It From The Pros

5 Ways to Embrace Online Reviews -- Good or Bad -- and Win New Customers

There's no getting around cyber-savvy critics. Here's how to use them to your advantage.
Crowdsourcing

Treat Customers as Co-authors, Not Targets, and Hit a Marketing Bullseye

Customer loyalty, positive word of mouth and inexpensive content generation are just a few ways you can benefit from crowdsourcing.
Customer Feedback

I Asked 10,000 Users to Meet With Me. Here's What Happened.

Hearing people's personal stories and situations is an incredibly deep experience.
Marketing

10 Ways to Get Into Your Customers' Heads Beyond Creating Buyer Personas

Buyer personas have one major weakness: they're completely made up. They're a good start, but try these tactics as well.
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