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What to Look for When Hiring an Accountant

How to find a tax pro who will find the maximum savings for your business.

For some small-business owners, it's crucial to have someone who can provide proper accounting advice during every stage of your venture -- from startup to succession planning. But choosing right certified public accountant can be a challenging task. You want to find someone who communicates well, helps you strategize and maximize your business's finances, is affordable and is willing to adjust to your risk tolerance within reason.

As a CPA and attorney who has worked with thousands of clients, I know that many business owners -- either out of self-confidence or apathy and disappointment with the accounting profession -- have chosen to forego hiring a CPA and used some type of software or online service to prepare their tax returns themselves. However, I strongly encourage you to at least have a CPA review your tax return if you prepare it yourself, and have a semi-annual planning session to make sure you aren't missing out on tax advice that could save you bundles -- or an unpleasant visit with the Internal Revenue Service.

Regardless of how often you choose to see your CPA, having a good one can be priceless. But how can you find the right CPA for your business?

Here, I've outlined some key characteristics of a strategic CPA. I use the word "strategic" because a quality CPA's most important skill is to be strategic on your behalf. It doesn't just mean bringing you good ideas. They should have strong entrepreneurial skills, be able to communicate well and have an efficient team behind them to complete the work.

When you bring all of these characteristics together, you have someone who is strategizing on your behalf and creating the maximum possible savings for you.

When you interview CPAs, analyze them against these characteristics:

They're not perfect. If they think they are perfect, then you've got the wrong CPA. No one is perfect and not one person can encompass all of these characteristics. Ask them what their weaknesses are. If they're good, they will admit how their team positively complements and adds to their own personal skills or style. They should be busy and they won't be cheap, but they should be affordable.

They can answer basic small-business accounting questions. If you ask basic questions about starting or running a small business and they have the deer-in-headlights look or say they have to research these basic questions, then you've got the wrong CPA.

They are willing to share your risk tolerance. You will never find a CPA who shares your risk tolerance exactly. They should be willing to be creative, yet not be too risky. At the same time, they shouldn't be too conservative. Ask them how they would treat certain kinds of deductions, income or strategies to see if they respond to your satisfaction. If they refuse to be flexible then you've got the wrong CPA.

You can understand them. If you're confused after a conversation with a CPA, keep interviewing until you can find someone who doesn't speak jargon, who can explain the numbers and tax laws at a level you comprehend and is a pleasant conversationalist. A CPA should be a partner in your entrepreneurial dreams. You don't want to dread a trip to the CPA like you dread a trip to the dentist.

They have an entrepreneurial spirit. Keeping in tune with the last tip, if a CPA thinks that having a small business is a bad idea or too risky then you've got the wrong CPA. Some CPAs don't like small businesses and would rather deal with people who have W-2 income and simple itemized deductions. This isn't the CPA for you if you really want to build and save wealth.

Their team is better than they are. As stated previously, it should be a red flag if your CPA thinks he's better than his team or plans on doing all of the work him or herself. You want to work with a CPA who offers strategies and leads a team, not someone who is inputting your data and preparing your tax return. That is a poor use of their time. They should be considering the overall picture of your finances and business and reviewing your tax return. With that in mind, analyze the office staff and how they interact with you. These are the people you will be talking with more than your CPA. If they aren't cordial, kind, knowledgeable and helpful then you've got the wrong CPA who has the wrong staff. 

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Mark J. Kohler, a certified public accountant in Irvine, Calif., is a partner in the accounting firm Kohler & Eyre, and the law firm Kyler, Kohler, Ostermiller, & Sorensen LLP, specializing in business, estate and tax. He is the author of What Your CPA Isn't Telling You from Entrepreneur Press.

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Comments:

Yes.. love this article. I strongly believe in the "Entrepreneurial Accountant"! Small biz owners don't want number-crunchers anymore..they can do that themselves. They want us to interpret what's going on behind the figures! And more importantly what's ahead for the business. @SandraBaptist Founder, International Association of Women Accountants in Business http://www.IAWAB.com

A professional accountant can provide you with quick tests/litmus test to check how it's going. Examples are sales dollars/day; loaves sold/day; yield, as in how many loaves per 100 lb. of flour. Don't confuse cost with value.

Unfortunately, most people see their accountant as someone who only does their taxes. If your accountant isn't asking questions and getting involved in how you manage your business, find a new one! www.EZonlineFiling.com

Lisa...AWESOME comment. I wish more people realized how important a good accountant/CPA is. They can literally change your life for the better. Please check out my new book "What Your CPA Isn't Telling You". I think you will love the theme and message. God Bless!!

Oh, thanks a lot for sharing your opinions regarding this matter. My wife is a CPA and I am very lucky to have her by my side on our business. It is true that they have a entrepreneurial spirit.

Mark, I agree with all of your points and will start by endorsing the need for small business owners to find and work with good accountants. I was told early on that a good acccountant will more than pay for himself through the value of the work that he provides to you and the tax-saving strategies he is able to develop for you. I agree with your analysis of the characteristics that good accountants should have.I'm especially with you on the one regarding being able to understand them. Accounting tends to be one of the weak areas for many small business owners. It's important to find an accountant who will be able to explain and interpret the data for you in ways in which you understand what they mean with regard to your business. Because that data IS so important, I'd also like to suggest that owners seek accountants who can offer timely reports to them. My first accoutant's office was terrible at staying current with the bookkeeping and monthly auditing. Because the data in those reports is truly gold, if you know how to interpret it, timing is everything. You don't want to wait six months to learn that a certain product line was less profitable than you thought. Entrepreneurs need to be aware of the need to constantly monitor their pricing strategies, and the data in these reports is key to determining where you stand with regard to this issue, as well as many others. Timing is critical. When we switched accountants, we knew to focus on this as well, and received a guarantee from the new accountant they would have fulled audited reports to us by the 15th of the following month. Lisa www.StartYourOwnSmallBiz.com

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