📺 Stream EntrepreneurTV for Free 📺

Why Every Business Needs a Cyber Monday Strategy The biggest e-commerce shopping day of the year is fast approaching. Now is the time to create a strategy for your business. Here's how.

By Jim Joseph

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock

Cyber Monday is right around the corner and as the world's biggest day of e-commerce volume all year, it's a marketing opportunity not to be lost. Now is the time to start your preparation.

Cyber Monday is a cultural phenomenon you should jump into whether you sell online or not. It might be easy to dismiss if you are not the likes of Amazon or Walmart, but the largest e-commerce shopping day of the year can be leveraged for any brand, big or small. This is a chance to connect with your customers in a different kind of way. That's why it's important to have a strategy.

Give your customers something of value, even if you don't sell online. Since all the big brands are promoting their super deals, Cyber Monday is a great chance to offer new value to your customers at the same time. Give them a "gift" for being loyal, or an extra incentive to purchase just a little more. Use caution in your offers. You don't necessarily want to attract one-timers. Instead, try to build loyalty amongst your best customers or bring in new regulars with something of unique value.

If you own a restaurant or bar, for example, offer your customers a place to rest from their online shopping fatigue and connect with other people in real time. Salons, massage therapists and personal trainers can also offer specials to look and feel good on the biggest e-commerce day of the year. The irony of looking good while shopping online just might connect with your customers.

Don't be afraid to experiment. If you are in a retail business, you absolutely need to get into the Cyber game somehow. And if you're new to the game, this is your year as experts predict record sales year over year. It's the perfect time to experiment with new activity and try something different. Run your very first promotion or provide a surprising offer to attract attention to your brand. Stretch your mind and put your brand out there in the frenzy of activity. This just might open up a whole new revenue stream. Create an exciting new hook that you've always wanted to offer, but were afraid to do in ordinary times. This is no ordinary day to put your brand out there and see what happens.

Watch and observe. If you are not up for taking part this year, at least make sure you check out the activity. Marketing is a spectator sport and we can all learn from each other. You may see something that will spark an idea for the New Year or discover a new way to evolve your brand. That's what marketing is all about.

Stay within your brand character. Don't jump into Cyber Monday as a completely different brand. Branding is all about being consistent from interaction to interaction, so be conscious of your activity and stay true to your brand, even when it's "on sale" or when experimenting with new offers.

If your brand is at a premium price, don't suddenly and drastically mark down all of your products and services just because it's Cyber Monday. Be more creative in the kind of value you are offering. Make sure it's appropriate and in-keeping with your brand. A sudden fire sale might signal the wrong kind of message.

Best of luck to you as we begin the holiday season.

Jim Joseph

Marketing Master - Author - Blogger - Dad

Jim Joseph is a commentator on the marketing industry. He is Global President of the marketing communications agency BCW, author of The Experience Effect series and an adjunct instructor at New York University.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

These Coworkers-Turned-Friends Started a Side Hustle on Amazon — Now It's a 'Full Hustle' Earning Over $20 Million a Year: 'Jump in With Both Feet'

Achal Patel and Russell Gong met at a large consulting firm and "bonded over a shared vision to create a mission-led company."

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Side Hustle

How to Turn Your Hobby Into a Successful Business

A hobby, interest or charity project can turn into a money-making business if you know the right steps to take.

Business News

These Are the 10 Most Profitable Cities for Airbnb Hosts, According to a New Report

Here's where Airbnb property owners and hosts are making the most money.

Starting a Business

This Couple Turned Their Startup Into a $150 Million Food Delivery Company. Here's What They Did Early On to Make It Happen.

Selling only online to your customers has many perks. But the founders of Little Spoon want you to know four things if you want to see accelerated growth.

Branding

All Startups Need a Well-Defined Brand Positioning Statement. Here's a 3-Step Framework to Help You Craft One.

Startup founders often lack time but they should invest resources in identifying a winning brand position that will then drive all their strategic decisions.