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Recent Posts in Presentations

Keep Your Cards to Yourself

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4 ways to build your reputation and expand your network--without business cards.
November 12, 2009 in Presentations

Perfect Your Pitch

Now, more than ever, service professionals need to step it up and sell themselves.
August 13, 2009 in Presentations

The Human Approach

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Focus less on making your pitch and more on listening to what your customers need.
August 11, 2009 in Presentations

Should We Meet in Another World?

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Second Life tries for a second coming with a new environment designed to be a less seedy, more secure place to do business.
May 13, 2010 in Management & Operations

What the Pros Use

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A flurry of social media management tools has arrived to help you consolidate and keep track of your social media updates. Four social media experts weigh in on what they use and why.
May 13, 2010 in Social Media

You Can Sell to the Purchasing Agent

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No fear, no end-run games--the purchasing department is your new client.
March 23, 2010 in Customer Service

Know Who You Want to Know

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Boost your chances of making a good connection--or even a sale--by doing your homework.
March 12, 2010 in Closing the Sale

The Likability Factor

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For better or worse, the sales process is not much more than a popularity contest. Do you have what it takes to win?
February 16, 2010 in Closing the Sale

5 Rules for Pitching the Very Rich

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Wonder if even seasoned pros screw it up? Let me count the ways.
November 2, 2009 in Getting Financing

Get Past the 'Budget' Roadblock

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When the value of your offer exceeds the value of their money, you'll get the sale.
October 29, 2009 in Closing the Sale

Real-Life Lessons From Shark Tank

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It may be just a TV show, but entrepreneurs can learn a lot about the perfect pitch by watching.
October 14, 2009 in Financing

Save the Sale With Service

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5 strategies for polishing and protecting your customer-service reputation
October 8, 2009 in Customer Service

Harnessing the Wisdom of Crowd

Feedback from the masses can help with damage control and improve your brand.
August 20, 2009 in Branding

Take Out the Garbage

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Ditch the canned sales tactics and say what you really mean.
July 9, 2009 in Sales Techniques

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