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2021 Franchise 500 Rank
#391 Not ranked last year
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Initial investment
$310K - $477K
Units as of 2020
1,252 0.3% over 3 years

Company Overview

Donald and Susan Sutherland opened the first Cold Stone Creamery in 1988 in Tempe, Arizona. Franchising began in 1994, and the company is now owned by Kahala, which also franchises Blimpie, Surf City Squeeze, TacoTime and other concepts. Each Cold Stone store makes its ice cream fresh daily, and the ice cream is blended by hand with fruits, nuts, candy, cookies and more according to customers' requests.

About Cold Stone Creamery

Industry
Food
Related Categories
Ice Cream, Ices, Frozen Yogurt
Founded
1988
Parent Company
MTY Franchising USA Inc.
Leadership
Eric Lefebvre, CEO
Ticker Symbol
KAHL

Franchising Overview

Franchising Since
1994 (27 years)
# of employees at HQ
227
Where seeking

This company is seeking new franchisees throughout the US.

This company is seeking new franchisees worldwide.

# of Units
1,252 (as of 2020)

Franchisor Information

Corporate Address
9311 E. Via De Ventura
Scottsdale, AZ 85258

Information for Franchisees

Here’s what you need to know if you’re interested in opening a Cold Stone Creamery franchise.

Financial Requirements & Ongoing Fees

Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee
$27,000
Initial Investment
$310,375 - $476,975
Net Worth Requirement
$250,000
Cash Requirement
$120,000
Veteran Incentives
20% off franchise fee
Royalty Fee
6%
Ad Royalty Fee
3%
Term of Agreement
10 years
Is franchise term renewable?
Yes

Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

Third Party Financing
Cold Stone Creamery has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

On-The-Job Training
80 hours
Classroom Training
40 hours
Ongoing Support
Newsletter
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Field Operations
Franchisee Intranet Platform
Marketing Support
Co-op Advertising
Ad Templates
National Media
Regional Advertising
Marketing Planning & Support
Social Media
SEO
Website Development
Email Marketing
Loyalty Program/App

Operations

Additional details about running this franchise.

Is absentee ownership allowed?
No
Can this franchise be run from home/mobile unit?
No
Can this franchise be run part time?
No
# of employees required to run
10
Are exclusive territories available?
Yes

Franchise 500 Ranking History

Compare where Cold Stone Creamery landed on this year’s Franchise 500 Ranking versus previous years.

Additional Rankings

Curious to know where Cold Stone Creamery ranked on other franchise lists? Find out below.

Ranked #391

Franchise 500 Ranking

Ranked #63

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Disclaimer
The information on this page is not intended as an endorsement or recommendation of any particular franchise by Entrepreneur Media. Our franchise listings and rankings are solely research tools you can use to compare franchise operations. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise. That should include reviewing the franchisor's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees.
Updated: February 8th, 2021