MakerBot: Building a Cult Following for 3-D Printer Kits Crafting a business on creative do-it-yourselfers.

By Rosalind Resnick

Opinions expressed by Entrepreneur contributors are their own.

Bre Pettis, co-founder of MakerBot Industries
Bre Pettis, co-founder of MakerBot Industries
Photo courtesy of the company

With a shock of gray hair, oversized glasses and a messianic zeal for the future, Bre Pettis looks more like the host of a sci-fi movie channel than chief executive officer of a small manufacturing company in a gritty Brooklyn neighborhood of bricks and brownstone. But Pettis, a 38-year-old former Seattle art teacher, is a man on a mission to put his company's manufacturing kits on every desktop so users can build their own 3-D printers to create colorful plastic models of objects that they design or download from the web.

"I'll be on the subway, and people will ask me what it is, and I'll tell them it's a teleporter [from Star Trek], and they'll believe me," says Pettis, co-founder of MakerBot Industries, LLC, a Brooklyn company that makes open-source kits for 3-D printers. "The trouble is that, when I tell people it's a 3-D printer, they look at me the same way. We still have a lot of education to do."

Bre Pettis, co-founder of MakerBot Industries
MakerBot 3-D printer
Photo courtesy of the company

A 3-D printer is a machine that can turn a three-dimensional computer model into a physical object. The printer identifies cross-sectional slices of the image and then lays down slice upon slice of plastic material to create a physical prototype. Engineers, architects and a range of other professionals, as well as hobbyists, use them to make models of their designs.

Launched in January 2009, Pettis's company has used blogging, social media and word-of-mouth to develop a cult following among geeks and do-it-yourselfers around the world. It puts its blueprints for the kit on the web for anyone to share, tweak or copy. With manufacturing kits that retail for less than $1,000 a pop, MakerBot's nearly 3,000 initial orders have generated enough revenue to cover the company's overhead, pay its 22 employees' salaries, and turn a small profit for Pettis and his two co-founders, Zach Hoeken Smith and Adam Mayer.

"Having a company be profitable in 42 days is stupid," says Pettis with his characteristic humor. He has been surprised by his company's rapid profitability. "We've just been able to strike a chord with a certain niche of [early adopter] consumers."

While such growth may be impressive for a company built on $75,000 in friends-and-family money, it's a drop in the bucket compared to the $1 billion-a-year market for 3-D printers and scanners used by large corporations.

In an interview, Pettis shared his vision for MakerBot. Edited excerpts follow.

Q: How were you able to create such buzz around your product?
A: We have a long-term habit of sharing everything we've learned with the Internet. The friends you make and the reputation you build from your work can really bootstrap the process of getting the word out.

Q: How did MakerBot develop its cult following and round up the first early adopters?
A: We drink a lot of caffeine, work long days and always strive for improvement. Also, we have fun. We expected to sell 10 MakerBots a month when we started and so we made 20 kits and figured we would sell 10 and have 10 on the shelves for the second month of sales. We launched the MakerBot and blogged about it, told everyone we knew and within a few days, we'd sold all 20. That's when I started camping out in front of the laser cutter for weeks on end [to build more].

Q: The 3-D printer has been around in corporations and manufacturing for a long time. Are people going to be buying MakerBots the same way they buy iPods?
A: We're in this wonderful time that's really similar to the dawn of the personal computer. [Back in the day,] nobody thought there needed to be more than 10 computers in the world. You and I both have computers more powerful than that in our pockets. When the Apple 1 came out, it was a kit. It was a circuit board and you had to add your own keyword, monitor and case. A lot of big companies got started with this DIY kind of mentality.

Q: How big do you think this could potentially get?
A: Right now, people who buy [our machines] are tinkering moms and dads, teachers, students -- engineering students, in particular. We've shipped 30 to addresses at the Massachusetts Institute of Technology alone. Most people we sell to are ready to live in the future, who want to own the means of production and feel empowered to make things themselves.

Rosalind Resnick is a New York-based freelance writer, entrepreneur, investor and author of The Vest Pocket Consultant's Secrets of Small Business Success.

Editor's Pick

Related Topics

Thought Leaders

3 New Ways to Develop Laser-Like Focus

To boost focus in the face of distractions, you need a new approach to success.

Business News

McDonald's Is Making a Major Change to Its Burgers in 2024

The beloved Big Mac will also be getting a big makeover.

Growing a Business

Serial Entrepreneur Turned VC Reveals 4 Numbers You Need to Know to Scale Your Company

If you're looking to attract investment or simply seeking to scale your business, there are four key numbers you should use as your guiding light.


5 Tips for Helping Your Book Stand Out In an Overcrowded Niche

Writing a book is one thing. Getting people to read it is an entirely different kind of challenge.

Starting a Business

New Research Reveals 4 Personality Traits That Most Wealthy Entrepreneurs Share

In the book "Rich Habits," author and CPA Tom Corley shares the daily success habits of his most successful clients.

Business Ideas

This Teacher Sells Digital Downloads for $10. Her Side Hustle Now Makes Six Figures a Month: 'It Seems Too Good to Be True, But It's Not.'

When one middle school teacher needed to make some extra income, she started a remote side hustle with no physical products and incredibly low overhead. Now she brings in six figures each month, and offers courses teaching others how to do the same.